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[email protected] Reports & Reviews (2)

• Aug 10, 2023

I thought I purchased an Ebike and received a keychain after a lot of email exchange they would send me to a china post carrier service and there would be tracking but very vague. What they ended up sending me in a small bubble wrap envelope was a small keychain with what looks like the shape of an orange with a leaf made of vinyl on a metal ring. Cheaply made since i couldn't even tell if it's supposed to be an orange. I purchased the bike on facebook marketplace took about a month to receive the keychain that was supposed to be an ebike

+2
- Abington, PA, USA

I ordered seed sheets for gardens and received a package of toothbrushes.

Every attempt to email them got a response that said

Dear customer,

Please accept our sincere apology for such a buying experience.

Our return address is :

1F, Block B, 108-120 Fengping Road, Fenggang Town, Dongguan City, Guangdong Province, China

We promise that you will get your full refund (the order payment plus the return shipping fee) or replacement once we receive valid information about your returned package:

1.Tracking Number(By screenshot or picture)

2.A picture of your Returned Package(which showed return address)

Just send the item back first.

You could send us the receipt so that we could check the return shipping cost.

If you don’t want to return the item. You can keep the order and we can offer you a 50% refund of your total payment immediately.

Waiting for your reply, thank you!

Kind regards,

Paul

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