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HRRG Reports & Reviews (5)

- Aurora, IL, USA
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HRRG continued to contact individual for debt collection, using 3 different contact numbers to try to obtain money and individual does not owe any money.

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I am the POA for a friend who is in a nursing home. All of her mail is sent to me and she received a letter from a debt collector for a bill that I never got. I called them to find out who the service provider was, as it was not clear on the statement. I was told that I needed to fax the power of attorney paper to them before they could talk to me, which I did. When I called back, I spoke to a different rep, who told me that the fax number I read off was not the correct number and that I would have to refax the document and wait until next week to call back. I threatened to call the ScamPulse.com and that was where the phone call ended. Then I googled the company and discovered that they had fraud claims against them, along with harassment charges. Then I came to your website to file a claim.

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They said I have a debt from Alderwood Manor, but I called and checked and I owed nothing - they never ever even use debt collectors for money owed. Definite scam.

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- Jefferson City, MO, USA
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Called asking for Ssn, name and birthday

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- Boynton Beach, FL, USA
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This debt collector continues to contact me stating that the ER doctor the night of my auto accident was an independent contractor and I owe him approximately $950. I stated they never sent me a bill. They said they sent it to the address on my drivers license. I stated that that address was a physical address (required by law) but I receive mail at a PO box (not allowed on a drivers license). They stated that the doctor will not send a second bill and required I give them further personal and insurance information. I said I will not do that without a bill or a Validation Notice (a written notice of the debt sent to me within 5 days of contact required by law). They refuse to send me a written notice and keep telling me to go online. It has been three weeks since the initial contact and they refuse to send me anything (bill or validation notice) in writing (I did provide my mailing address in my first communication with them) and kept saying that further issue will need to be taken if I do not cooperate. My medical insurance will pay 100% of my bills so this is not an issue of me not having the money but rather needing the appropriate documentation to have my insurance pay the bill, which they will not provide.

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