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Honor Rewards Resorts

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Honor Rewards Resorts Reports & Reviews (3)

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June of 2019 we were contacted by Kristy Combs and Kevin James, falsely representing Hilton Honors. We had recently experienced an enjoyable stay through Hilton Honors in FL and chose to purchase another one. We paid $XXX. for 2 - 5 day/4 night vacations with an expiration date of 6/2022. Due to pandemic, we delayed using this, and now it appears we have been duped out of our money! We have tried to contact HRR via phone and website with no success. We would appreciate a response from the BBB.

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I was initially contacted by Honor Rewards Resorts when I returned home from a vacation to Hawaii in October, 2019. The gentleman on the call, "Ryan King," introduced himself and advised that he was contacting me because he saw that I had recently stayed at a Hilton Honors Grand Vacation resort in Hawaii and wanted to offer me a future stay at one of their Asian or Caribbean destinations. "Ryan" continued to represent that he was making an offer on behalf of Hilton Rewards and went through the whole song and dance about what else he could do for me, etc., He did offer me two vacation packages for around $400. I bought the package trusting Ryan and Honor Rewards Resorts. I have tried to use the vacations without any success. When I inquired about a refund they told me no. This outfit is a complete scam. Avoid at all costs. I hope Ryan King, Lewis, and manager Kevin James realize they are working for dishonest people who misrepresent the product they sell!

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- Memphis, TN, USA
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I was initially contacted by Dishonor Rewards Resorts while I was driving on a road trip in October 2019. The gentleman on the call, "Richard Moore," introduced himself and advised that he was contacting me because he saw that I had recently stayed at a Hilton Honors Grand Vacation resort in Orlando and wanted to offer me a future stay at one of their Asian or Caribbean destinations. "Richard" continued to represent that he was making an offer on behalf of Hilton Rewards and went through the whole song and dance about what else he could do for me, etc., eventually including his "Supervisor Kevin James" to offer me two vacation packages for around $400. I agreed, but when I received the contract via email it immediately aroused my suspicion. Though I was asked to e-sign the contract and return it, I did not sign it, although I had already authorized the charge on my credit card. When I called about a refund due to their fraudulent misrepresentation, "Supervisor Kevin" was rude -and very cavalier in his position that their scam was non-refundable, even though I never signed the contract agreeing to as much. Avoid at all costs.

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