HomeGuide Reports & Reviews

HomeGuide Reports & Reviews (18)

Botched

I hired Save-More Carpet Care/Powerhouse Homecare from Home Guide, Michael Rachlin, because he said he has 26 years of experience, etc., but he sends Laura from Kustom CuttiN LLC to do my backsplash and it was a nightmare. She did not know Mosaic. Wall is ruined, and possibly the cabinet above it. As if a child laid the tile on the wall. They also painted the cabinet boxes, they did not clean after themselves, I had to scrub paint away from stove, refridge, on the floor, left their broom lying there full of paint on my carpet, did not even take down the plastic from the wall, my deck was white from the stone grinding that went no where but down for me. Mike was very quick to get me to commit to this job, and I did. I just want people to be honest and do what they say they can do. My backsplash was left with a hole around the electrical outlet, the side botched, the tile did not go all the way to the top you can see gaps, black glue everywhere, bullnose did not stick with glue, tile is uneven, in places, just a nightmare. They said they can fix it, and they couldn't. They even chipped my granite in two places trying to fix a couple of the pieces that were not cut correctly trying to get them out with a box cutter! I paid in full, fed them, and I was very nice to them. But in the end when I saw the final product, it was disastrous. I paid the rest of the money, and I decided after serious thinking to just share my nightmare so customer be aware that you might be hiring people who are not going to give you the quality that you are looking for.

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No vetting of 'contractors'

Homeguide does not vet any of their pros - just pass leads to them. I had painters that came to do a $1500 paint job - demanded 1/3 up front with venmo or zelle only - and never showed up - a quick $500 for sending a few emails and a fake estimate

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one homeguide.com pro is a big scammer

Very frustrated with homeguide.com! I doubt how they register their Pros! One person named Chris Isabel is found on homeguide.com, who took my money as advance for putting fence in my backyard and never showed up. After all legal proceedings and even Sheriff could not server the summons, I found him on internet in Sep 2021 at following site that he is a fraud and took money from number of people of NC. I complained to homeguide.com and Ashleigh from homeguide.com promised me to remove him from their platform. But guess what? Apparently they did not remove him when I saw a negative review posted by "Ronald D." who may be his fresh victim. The review was posted last month on Apr 27, 2022! If Ashleigh of homeguide.com would have removed him like they promised me on Dec 3, 2021, there would not have more victims of this guy like me. The worst part with homeguide.com is, when I tried to write negative feedback for this fraud guy, they did not approve it and removed!

The fraud guy ...
https://charlottescammers.com/general-contractor-arim-isabel-steals-thousands-fr...⇄

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PERSONAL IDENTIFYING INFO RELEASED!!!

Do not use! HomeGuide will publish your address without consent, will not allow you to remove your published address and will not allow you to delete your account.
I created a request and HomeGuide published my home address on the request without my consent. I entered to be contacted my email and my phone has been flooded with calls, and three people have shown up at my front door! One even wandered into the back of my house!
I tried to remove my address or the request altogether and there is NO WAY to remove or unpublish!
I tried to delete my entire account and the “delete account” button is not an actual link button. It does nothing. It will not delete.
I tried contacting the company and there is only an automated chat message function.
BEWARE OF THIS! Your personal information will be released and there is no way to stop it!

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A bunch of strangers soliciting whatever trade they want

Homeguide needs more checks and balances. Less questions for potential customers and more questions for potential scammers.

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Who are these people?

Homeguide needs to ask the potential customer less questions and those soliciting work more questions. Recently my elderly parents fell prey to a plumber that not only left the worksite and never returned, heft 1000s of dollars in damages and a carbon monoxide leak. I hired a plumbing contractor and he had to completely uninstall and reinstall the appliance up to Oregon code. We’re fortunate, some would be unable to afford a costly mishap like this. I thought we could trust Homeguide. This plumber is not a plumber….he is a scammer who preys on the elderly.

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Do not ever hire this company, I repeat never..

They started working on the basment in my property, the owner played really well being a nice guy but he’s out to screw people, don’t pay him before the job is done because he will not comeback to finish it, he will take your money and never answer your call again, that’s exactly what he did to me, I paid him 100% of the job and he never came back to finish it, he would ignore all phone calls and texts, he left a big mess in my yard which I will be putting pictures to prove it.. terrible contractor and please do yourself a favor and avoid headaches with this guy because he’s not a man of his word.. keep searching for a different contractor.

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Homeguide recommended ranson pest and Lawn to me, a racist company where the owner cursed and insulted Mr. I complained to homeguide numerous times and they never responded. Homeguide is a scam.

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Emily Greer Hi mam this is Antony Crabtree from Crabbush landscaping and wood fence installation. We do quality work and here are some reference Vince. And Liz [email protected] Robert burns ffom Homeguidd.com

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As a design business I don't feel this is a good place to get leads. I answered one tje other day saying they need paint, space planning and flooring and I should have know better than to click on it. Finally got up with the lead the following day and they have done the total renovation and just need help deciding which flooring. Most of the leads on home guide I find are more like to just need a contractor .., not a designer. Designer is not in most budgets . Just my opinion.
The Nielsen Collection

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TOTAL BURGLARS A PLUMBER CAME TO MY HOME AND ROBBED ME ALL MY SILVER AND CRISTAL HIS NAME IS APOLONIO BOTELLO OR JHONNY BOTELLO
BE VERY CAREFUL! DO NOT HIRE THEM THE NAME OF THE COMPANY IS BLUE ANGEL PLUMBING
HE came to change 3 toilets , I was sick but when i came out of my room i open a closet in the closet in the hallway and i soon as i open he came over my shoulders to see what was in there. an the silver and cristal we there,
When he left and then next day i realized he robbed me everything rob all my silver and crystal

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Totally SCAMS! I found a contractor at HomeGuide.com, the contractor claimed he's licensed and will bring his state license next day, he asked me 50% down payment $2600, I was so stupid as he looks nice, he cashed my check $2600 on Oct. 5th. My nightmares began, 15 times of no show, without prior notice. I reported to HomeGuide.com, they didn't take any action. SCAMS! Stay away from HomeGuide.com, lots of unlicensed contractors registered with HomeGuide.

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I am Licensed by TSBPE and have all insurances. Feel free to reach out to me if you need any plumbing work in the future. My company name is BTB Plumbing services. Look forward to helping you with future projects. Thanks

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I hope y'all people see this. I have babies to feed and y'all take 30$ without my permission. I would like to have my money back?! I canceled and it better not happen again!?!

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So far I have found this to be crap. I spent 70 dollars the first time for 40 credits or something like that. My phone goes off constantly with leads. I’ve hit the I’m interested a few times and I’ve had a couple people message me and chat for a few messages and then nothing. I’ve ran out of credits and decided to try again. All I get is so an so reviewed your quote. Never get call or nothing in return. I believe it’s just home guide sending out bogus leads so you lose credits. The jobs were never there to begin with. Just like Home Advisor it’s just a scam. They got 100 from me but will not get another penny. They can keep the remaining credits I have left ?

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So far no good. I think I paid 20$ upfront for like 7-10 leads. The first 2 leads I got came back instantly with, “ I’m going in another direction” That never happened to me on Thumbtack. The third lead today ( about one lead a week) I asked the guy a question and he said when can I call you, I said now. Still waiting. I’ve heard these are spam bot leads. Only found one good review about this company.

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They send out occasional leads to me...sounds similar to service magic or Home Advisor...Funny and unfortunate how many frauds and parasites there are in the world now..THIS MAY BE A SCAM...The business people that run these services are not trustworthy as I have found..

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Victim Location 44224
Type of a scam Phishing

February 21, 2018

I've noticed every time I reply to one of your so-called leads no one ever replies.

Today your system sent;

It's Emily Greer from HomeGuide. I have a new customer Jason Blackwell who needs a new home builder near Stow and I thought you'd be interested in this referral :)View the customers details to see if you're interested, then contact them directly.

View Jason's Details

Not the type of home you build? Update your preferences on the types of customers you would like. Also, you can unsubscribe here to stop getting requests from new customers. Let me know if you have any questions, I'm here to help!

Emily Greer

Customer Success at HomeGuide

While checking out home guide I found this: DOES THIS LOOK FAMILIAR? Looks like Jason is a repeat customer who cant seem to shop for himself or maybe a fake shill. Do you ever worry about getting caught? Don't you know what karma is?

From July 2017, during an internet search.

Does this email look legit or like a scam?

James... (rest of name removed by me) CPA,

It's Emily Greer from Thervo.com. I have a new client Jason Blackwell who needs an CPA near Medina and I thought you'd be interested in this referral.

View the client's details to see if you're interested, then contact them directly by filling out a few details.

* view Jason's details* (previously included hyperlink)

Not a good fit? *Update your preferences* (previously included hyperlink) on the types of referrals you would like. Also, you can *unsubscribe here* (previously included hyperlinks) to stop getting new referrals.

Let me know if you have any questions, I'm here to help

Emily Greer

Customer Success at Thervo

In may of 2017 They had mislead me with an offer to remodel Mr Jason Blackwell's home. I wrote this: Based on your companies unsolicited email approach and the lack of proof that Jason, your referral, even resides within our region; I'm alleging your firm offers fictitious referrals with intent to defraud businesses and broaden the HomeGuide members list and subscriptions. I further suspect once information is gained, your firm may share or sell that to others for profit. If this is true, the practice would be unethical at least and possibly illegal.

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+11

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