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Hiroclark.com

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Hiroclark.com Reports & Reviews (1)

- Honolulu, HI, USA • Jun 28, 2023

I ordered a shirt (size medium) but was delivered an XS. I returned to website to see if it was an error in my part (clicking wrong button). When I added size medium to basket, an XS was added instead without notification.

I contacted the company through their website to notify them and ask for a refund and return label. They refused saying their policy was it was a final sale. I explained that I had clicked on correct button but their website sent a different product.

After I contacted second time they took down product from website but refused to provide a refund/return label.

I believe this company is intentionally offloading hard to sell products (like XS shirts) on customers, the. Refusing to correct their error under the guise of “final sale policy”

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