Handang Lan Mob Reports & Reviews (1)
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SCAMPULSE
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SCAMPULSE
If you know any contact information for Handang Lan Mob, help other victims by adding it!
Total money lost $111
Type of a scam Online Purchase
Women's casual fashion western style loose two suits
Style: Yellow/L
SKU: WZHT06624001
$ 30.82 X 1 $ 30.82
Ladies casual linen suit
Style: White plus blue/L
SKU: WZHT01682002
$ 32.00 X 1 $ 32
Women's loose cotton and linen check short-sleeved T-shirt two-piece suit
Style: Green/L
SKU: WZHT06466001
$ 19.99 X 1 $ 19.99
Female casual fashion round neck printing two-piece suit
Style: Black/L
SKU: WZHT06318001
$ 30.00 X 1 $ 30
Casual Loose Wide Leg Jumpsuit
Style: Khaki/XL
SKU: WZWZ00138004
$ 21.95 X 1 $ 21.95
Received this merchandise on 19 July 2021. They sent the wrong sizes for 4 out 5 of the outfits. They sent a size large or size 11. They look like children clothes. The merchandise is not a women 2 pc suit. It looks more like pajamas. The refund policy is 30 days. They requested in email that I open all the items, take pictures with their paperwork of the outfits and send it to them. These are the two options they will give you.
"1. You may return the items for a refund. (Based on our policy, the return shipping fee is supposed to be paid by your side if no quality issue involved.)" They sent the wrong size but will not pay for their mistake.
"2. Considering the long delivery time and high international shipping costs, Are you willing to accept a USD 22.33 refund so you can keep the items?"
Then they offer me $22.33 as a refund and I keep the clothes. However, when I insisted that they provide me a refund. They stated that I need to pay for returning the items and send it through the express mail, marking the total value of $10.00 in order for them to receive it back. They stated that once they receive the items back, they will be inspected and then they will return my money. Want to warn customers that they will not receive the refund even if you are within your 30 days and the shipped you the wrong merchandise.
This is what they sent in their final email to me.
"Attn: Handang Lan
Mob: +8618177878150
Address: Area A, Chuangya Logistics Park, Ganxiu Institute, Guangzhou Military Region, Yundonghai Street, Sanshui District, Foshan City,Guangdong Province, China
Post Code: 523750
And also email us with the express receipt and tracking number of returned merchandise.
We will handle the refund after we received the merchandise and checked if it in good condition.
Keynote: The declared value of the parcel must be filled below $10. Or we can not get the parcel, and the refund can not be made. "