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Gulf Power

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Gulf Power Reports & Reviews (13)

- Pensacola, FL, USA
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The call started with a recording stating that my electric service would be disconnected in 30 minutes due to my bill being past due. It directed me to press one for information. I pressed one and a person with a thick Spanish accent came on the line. They actually had information that was very close to correct about the amount of my bill. I was actually overdue on my account. At first I thought the car was legitimate. Then I mentioned wanting to have my account placed on auto pay and he transferred me to someone else. That person also had a very thick Spanish accent. I started to wonder if it was a scam and decided not to take a chance. I hung up and called Gulf Power. I found out they do not do business that way. They never call and say they are going to Disconnect your service in 30 minutes. They send notices in the mail and give you plenty of time to work out payment arrangements.

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Received a prerecorded message stating it was from Gulf Power and that my power scheduled for disconnection within 30 minutes. It stated to pick up and make payment to avoid service interruption. He first tried to use my venmo and then my cash app. Neither would go through. He told me to go to cvs or family dollar and get a utility voucher card called money pak and it was a green card and to put cash on it as personal and he would hold the phone until I got it. I told him I would call him back. His name that he gave was Max. He said his number was 802-210-8621.

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Received an automated cell phone call from a local number - they stated that they were Gulf power and that my power would be cut off within 30 minutes for non-payment of my bill. They wanted me to click on #1 to talk to someone. I hung up and called Gulf Power directly. They said they did not call and that they received another "scam" report but from an 800 number. This call was received at 8:26 am.

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I received a phone call saying due to lack of payment my power at my home would be shut off in 30 minutes. Then it tried to prompt me into clicking an option to make an immediate payment over the phone.

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Scamer called my cell stating he was from gulf power. He said power to be turned off due to non payment of current bill.He gave # to call to solve problem.The call was an automated # that requested account # or social security #.I hung up call after hearing of request.

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They impersonated Gulf Power and threaten to cut the power off if you do not pay within a half hour and ask you to send cash only due to covid19. Meaning going to CVS or Dollar General and give instructions on how to send them money. Unbelievable. Be aware of the phone number they are calling from. IT IS NOT GULF POWER 800 NUMBER.

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- Cantonment, FL, USA
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call received with recording claiming to be Gulf Power Co. stating it to be an "urgent call" and that I have won a rebate. the recording provided a call-back number- a selection of options followed with the addition of the last option as being "other" which is the option I chose. a male came on the line and asked me for my bank account information so he could process the rebate card. I refused the bank acct info and he became angry at which point I realized it was a scam and discontinued the call

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Scammer knew my street address and bill amounts from Gulf Power. Stated my last two payments had not posted to the account, and power would be turned off within a couple of hours if I didn’t make both payments before the shut down crew arrived. I was told I had to pay it by gift card, as other methods would take 24 hours to post.

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- Pensacola, FL, USA
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Someone claiming to be with Gulf Power called & left a message indicating that someone was in route to turn off my power & to call them back at 1-844-244-4150. When I called back, I was put on hold for a couple of minutes or so listening to hold music, another representative then comes on the line advising that my power bill is past due 811.90 & that I need to send them a money order or they will be out to disconnect. When I started asking them questions, they hung up the phone on me.

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- Cantonment, FL, USA
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On 02/20 at 2:01pm reporter received an automated call claiming to be Gulf Power from incoming number 8776554001. Call stated power disconnection due to non-payment and would be disconnected within 30 minutes. A call back number was left as 8003097719.

The reported contacted Gulf Power to verify it was not them then contacted the Esc Co sheriff dept and was referred to ScamPulse.com

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- Milton, FL, USA
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We received a call stating that our power is going to be disconnected if they didn't receive payment. Knew the exact amount of our bills for previous months. Stated we had to pay the two months and $500 deposit to keep from our power from being disconnected and it had to be cash and gave us a location near us that we could pay the payment, which ended up being CVS. Stated if we signed up that we had to pay for 6 months online, so we had to call them to get approval when we are there so he could get it setup.

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- Pensacola, FL, USA
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Person identified themselves as David Fuentes and said he was with Gulf Power and asked if we'd gotten a disconnect letter. Said he couldn't give the amount but could only verify the address of our business. His accent was thick and made it difficult to understand. He directed me to call the "financial Dept" at 1800-276-5815 and said to use extension 100. He said his extension was 110 and that his identification number was XXL1000735-5. When I called the number the person said his name was Tyler Jones and his direct line was to call the 1800-276-5815 and use extension 0019. I was to go to the closest payment location which he put me on hold and said that the family dollar just up the road was the location and I asked if there was a payment kiosk there and he said that it had to be cash to acquire the Express Payment card for 325.95.

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- Pensacola, FL, USA
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Called stating can lower credit card interest...caller id shows gulf power....when answering phone recording says press 1

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