Guidance Alum Reports & Reviews

Guidance Alum Reports & Reviews (9)

Scammer's phone 888/648/5790
Scammer's website 714/312/7954
Scammer's email [email protected]
Country United States
Type of a scam Government Grant
Initial means of contact Phone

Guidance alumni left a message and phone #s to call on my cell. It was saying, "it's important that you apply for a certain type of student loan forgiveness. During the phone conversations, I was told to say agree or disagree with the questions they asked, mostly about me, not being threaten by them, or have my income garnished for student loans debts.
Without an explanations or detail about the rules and/or regulations, I was set up with payment of $280/month, for 5 months, and $40/month for 19 months, right after. It adds up to less than a 4rth of the Fed-Direct Subsid. loan/semester, I've borrowed.
After knowing the loaner name, and my personal identifications, G.A directly applied for the student loan forgiveness payments, to the company, where the college I attended, transferred my loans.
The real loaner company, then mailed a thank you letter for my payment application.
My bad, I didn't read the letter very carefully, and understand that it's not yet approved application for Direct Consolidation Loan.
I've only made 2 payments. Thank lord.

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Scammer's phone (760) 9793556
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Phone

They left a voicemail under a different number (not in service anymore) 888-480-0682. They said that their name was Chase Walker, agent number 1732. I thought they could help with my student loans but they just been taking my money no action.

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Guidance Alum is scamming people into thinking they’re helping with student loan forgiveness and they’re not. They verbally told me over the phone that if I paid $280 for 5 Months and then $49 for 24 months they would pay the rest of my student loan. It’s a lie. When you go to sign the forms it says that They will not pay for your student loan and it says Guidance alum is not responsible for paying your lender. It’s a complete scam! They’re taking your money and saying it’s for Student loan advice and help but they DO NOT pay money to your loan. They also take your social security number and bank information. I had to freeze my credit and close my bank account because I do not trust them. Please do not fall for this. I am disgusted with this company. Taking money from people already in debt.

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I can’t believe I’ve been scammed! Things sounded fishy but wanted to enroll in the loan forgiveness. The sad part is I’ve given them all my info over the phone access to my student loan which is where they can probably get all my info and start scamming in my name. Also the way they wanted me to say yes and no like they may be voice recording for recognition. I changed my loan login set up security and going to change my bank acct. I should have googled first and asked for contracts through snail mail. Uggh!

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So of course I sign up give them all my information and get everything set up and thought it was all set. Then I get a text message they can't help me and all my information was deleted. I called and they said that was an error and I said well just cancel it. And thought they did. They kept texting me and saying I needed to call then to cancel I said I already did. Looking at my bank statements they took out the money anyways. I called and told them I canceled and they said it was after the payment was made, but it wasn't it was the very next day. Now they won't refund my money and I asked for a manager and one has to call me back. One better call me back soon.

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I called a number and this guy started giving me information on how I can pay my student loan.
Omg I just signed an agreement with this company. I will definitely call my bank now cancel any future ACH withdrawal from this company.

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- Fort Mohave, AZ, USA

Scammer's phone 888 6485790
Country United States
Victim Location AZ 86426, USA
Type of a scam Phishing

8/18/2020 was my initial complaint. Today 8/28 I get an email telling me to login to my student loan account and change the password. I contacted the federal student loan account and verified if anyone was trying to access my account. I was notified that at this time no outside access had been requested. We took their advice and moved the account to a new secure email.

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- Pasadena, MD, USA

Scammer's phone 8884678531,2312213606
Scammer's address unkown, MD, USA
Scammer's email [email protected]
Country United States
Victim Location MD 21122, USA
Type of a scam Worthless Problem-solving Service Scam

Here are other emails that I received information from: [email protected] and [email protected] and [email protected]

When I tried to reply back to [email protected] to cancel the email bounced back. When I called the girl said she would have someone call me back but that never happened either.

They made it sound like they were helping me get my student loan forgiven and being young I thought it was on the up & up at first. They had all of my information including my s.s.#, student loan information, etc.

When I googled the phone number I saw people saying it was a scam. I am not sure how to get this cancelled without it effecting my credit so any help would be appreciated. I have cancelled my bank account, reported to FTC & here. Please let me know if there is anything else I need to do. The agreement is 39 pages long so too big to attach.

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Victim Location 86426
Type of a scam Credit Repair/Debt Relief

The initial phone call was missed, but the person calling left a message with a return number. It was decided to return the call the following day. Several attempts were made and finally contact was made with Lindsay. She told us about a program for Student Loan Forgiveness. She referred us to the William D Ford Act to google regarding the program. She inquired as to what federal program had the student loan. She asked for login and password to look up y to o see what the current debt was on the loan. We told her that we did not have the information available. She advised she could look it up by using the social security number for who owned the student loan. She sounded legit so we gave it to her. She looked it up (while my wife was looking it up on the computer) and she gave a dollar figure within $5.00 of our current loan balance. She told us that they could help with a forgiveness loan. The loan would be $250.00 for the first four months, then twelve additional reduced payments of $59.00 each. At the end of the16 months the student loan would be paid. If we agreed to the terms, they would work directly with the federal loan program for us. We decided to go for it and she texted the documents that needed to be initialed. It was a 40 page document containing information: Application Preparation and Service agreement, Exhibit for service fees, ACH authorization form, draft of scheduled payments, credit authorization form, LTD power of attorney, National Student Loan Data System Access Permission, a Sixteen page Federal Direct Consolidation Loan Application and Promissory Note Willian D Ford Federal Direct Loan Program, a ten page document Income Driven Repayment (IDR) Plan Request sighting the Federal Family Education Loan (FFEL) program and an E-Signature Completion Certificate (sighting the sender IP address:192 107 244 218). These forms were partly completed based on info provided at the call. We initialed the documents. She advised that Guidance Alum’s phone number 888-648-5790 processing department would call or text for further information. She advised that the ACH payment would be noted on the daily bank activity as “Assured Credit”. Be prepared to show proof of income and tax return. All of which sounds very legit. Two hours after the phone call we got a text message advising we did not qualify. Call the number provided above for info. We called and got to two agents who could not provide any information. They did tell us the initial agent would call back. In a panic we thought we got scammed and contacted our bank and Nelnet Student Loans. Nelnet did not know of any Federal Forgiveness Programs at this time. Our agent also filed a scam report. Our bank account of 42 years is on hold.

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