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Guardian Protection Services

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Guardian Protection Services Reports & Reviews (2)

- Bowling Green, OH, USA • Sep 24, 2025
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Recently but a new vehicle & received a letter in the mail with my contact information & my vehicle VIN on the form. Stated I was to activate my service contract (I had purchased one when I bought the car & entirely forgot that it was something I paid for then that day..). They were very smart with their questions & responses. They said they needed $275 per month for 18 months & the last 3.5 years of the term were paid for through that.. I stated asking questions & being flustered about the cost. She said "this is something you're going to want if somethings happens. we're here to help get you out of a bind, not put you in one.." Very smart & kind overall.. Took my card info & ran the payment. It was all fake.

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Someone from Guardian (in May 2016) showed up at my mothers door and claimed to be sent out by Vivint Security. They told her that Vivint had sent them out to upgrade her security system as the old system only ran on 2G and needed to be upgraded to 4G. They installed a new system into her house, and requested a voided check and asked my daughter to send a cancellation letter to Vivint cancelling my mother's account. Vivint then contacted my mother by phone to let her know that there was a scam from Guardian going on around in her neighborhood. My mother is now not being monitored by Vivint as their equipment has been removed. She is elderly and lives alone. My daughter is still trying to get an appointment set up to get her original equipment reinstalled.

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