GTS Supplies Reports & Reviews

GTS Supplies Reports & Reviews (10)

Reported details

Type of a scam: Fake Invoice/Supplier Bill

SCAM

Randy from GTS Supplies contact the Dealership. He stated that when our credit card machine was sent, the cleaners were mistakenly not with the machine. Randy then stated that it would be a free product. The product was received along with a $287.50 invoice. Not paying a dime.

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Reported details

Phone: 1-855-936-4055
Address: 2002 Ridge Rd , Champlain, NY 12919, USA
Type of a scam: Fake Invoice/Supplier Bill

Our dealership was contacted by GTS supplies to send us credit card cleaning wipes. The person they spoke with mis-understood whether this company was associated with our credit card processor. This company sends worthless cleaning wipes then a bill for $287.50. We are sending the wipes back along with a strongly worded letter and we will NOT be paying the invoice. This is a very common practice in the auto industry, where a "supplier" who is not a establish vendor reaches out to an employee to send "supplies" and a astronomical bill later. Why would anyone pay $287.50 for 15 cleaning wipes?

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My service manager received a call from Randy stating that he was from our merchant card processor and that he was sending electronic cleaners for our credit card machines. My service manager asked how much they would cost us and was told they were at no cost to us. We received the cleaners, but offered to send them back as no one was authorized to receive them from this company that we've never dealt with in the past and this company was never given a PO. I have just received a bill for the cleaners for $287.50. As the AP Manager, I looked further into the business to find out why we were suddenly getting cleaner from a different vendor. What I found was that other businesses had also fallen victim to this company. I will be sending a copy of this fraudulent invoice to NADA and will not be party to their fraud. I advise other companies to make their service managers aware of this scam. I think this company needs to be investigated and whatever punitive action that is possible be taken against them.

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GTS is a SCAM, do not pay them a dime. Same exact thing happened to our company.
It's not worth your time to even talk to "John King" he is running a SCAM, and not worth the aggravation.

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Reported details

Phone: 855-936-4055
Address: 2002 RIDGE ROAD , Champlain, NY 12919, USA
Type of a scam: Fake Invoice/Supplier Bill

Called our place of business and told our employees that they are the company that handles supplies for our credit card machine, our employee told them that he was not going to by anything from them and to contact our main office. Days later a box was delivered to our business address and we received a bill for $287.50 for 15 Electronic Cleaners. Our employee did not order this item, nor is this company affiliated with our credit card company/bank.

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Reported details

Phone: 855-936-4055
Address: 2002 Ridge Road, Champlain, NY 12919, USA
Type of a scam: Fake Invoice/Supplier Bill

My service manager received a call from Randy stating that he was from our merchant card processor and that he was sending electronic cleaners for our credit card machines. My service manager asked how much they would cost us and was told they were at no cost to us. He received the cleaners and used them thinking they were required by our merchant card processor. I have just received a bill for the cleaners for $287.50. As the controller, I looked further into the business to find out why we were suddenly getting cleaner from a different vendor. What I found was that other businesses had also fallen victim to this company. I will be sending a certified letter to the company to let them know we will not be party to their fraud. I advise other companies to make their service managers aware of this scam. I think this company needs to investigated and whatever punitive action that is possible be taken against them.

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- Terre Haute, IN, USA

Reported details

Phone: 855-936-8323
Address: 2002 Ridge Road , Champlain, NY 12919, USA
Country: United States
Type of a scam: Fake Invoice/Supplier Bill

Randy from GTS Supplies contact the *** Dealership. He stated that when our credit card machine was sent, the cleaners were mistakenly not with the machine. Randy then stated that it would be a free product. The product was received along with a $287.50 invoice. Needless to say a call was made to the 1-800# . "Mr. John King", was very rude. He stated that we ordered the cleaners and that we had to pay the bill. If we did not he would contact a collection company. After he was told that it would be impossible for him to contact a collection company regarding a scam company he changed his tune and stated that we could return the product. He again tried to get money from us, by stating that we would have to pay a restocking fee of $50.00. I informed him that was not going to happen and that I would be contacting the BBB. He told me to go over them and just contact President Trump. I told him to have a good day and hung up the phone. He called back almost immediately, stating that he would take the return of the cleaners with no restocking fee.

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- Yakima, WA, USA

Reported details

Phone: 855-936-4055
Address: 2002 Ridge Road - PO Box 3448, Champlain, NY 12919, USA
Country: United States
Total money lost: $287.50
Type of a scam: Fake Invoice/Supplier Bill

This company got me once. Spoke to our old GM in January 2018 and was told no and sent products anyway.We were billed a month later. GM had no recollection of ordering. Left many voicemails, they never called me back. That GM is no longer here. Company then faxed my AP gal an invoice in June, which accidently got paid while I was on vacation.

Our new GM thinks he may have spoke to this company a while back and is pretty sure he didn't agree to buy their cleaners(that's not something he would do-NOT HIS DEPARTMENT) I received another package of them. The packing slip has our new GM's name on it. New GM left a voicemail 8/10, he said he didn't get a return call. I called 8/16 and left a voicemail. a 'John King' called me back. Our discussion got heated. At first he refused to talk to me because I wasn't listed on the account and the GM would have to call. Explained to him that was not going to happen. He was dealing with me now. I told him we did not order them, did not want them and will not be paying for them. I offered to return them and he stated there would be a $50 restocking fee. I basically told him to pound sand and if he wants them back he can send me the $5 for postage. He then got really pissy. I told him our discussion was over and I was going to contact the BBB and Attorney General. He told me to "Call Trump" for all he cares.

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Reported details

Phone: 855-936-4055
Address: 2002 RIDGE RD PO BOX 3448, Champlain, NY 12919, USA
Type of a scam: Fake Invoice/Supplier Bill

We aren't sure how this company got our address etc... No one here ordered from them. But a box showed up with credit card machine cleaners. Much later an invoice shows up with an incorrect person listed as the contact with a ridiculous amount of bill. We called and argued with them that this wasn't ours and that the person listed is not here nor would be able to order for this company without approval. Asked for return/refund.. Denied since 10 days since shipment. Time of shipment with no information and time of invoice were several weeks apart. month later another box comes. This time we call and argue right away-they say no returns as this is the second part of our first order. Several weeks later another invoice past due comes on second box. I have faxed, called etc... to try and get this handled. They respond by saying that a few bad apples of customers always try and ruin it for others? seriously--do not order--refuse anything that doesn't have your knowledge of ordering even if it doesn't have an invoice with it.

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- Fond Du Lac, WI, USA

Reported details

Phone: 855-936-4055
Address: 2002 Ridge Road PO Box 3448 , Champlain, NY 12919, USA
Country: United States
Type of a scam: Fake Invoice/Supplier Bill

The past 6 months or so we have been receiving 8 card cleaners for a credit card machine. They were addressed to our service advisory who stated he never ordered these nor spoke to anyone on the phone about them. The cards were never accompanied by an invoice until recently when I received a bill for $372.50 That is a lot of money for 48 card cleaners. After reading the complaints on the ScamPulse.com website about this company, I am not even going to call about the invoice because I know this is a scam. We still have the product and have not used them. other complaints on ScamPulse.com website also state it is impossible to return these. I'm afraid these are not actually card cleaners but card "readers" trying to get info from your credit card machines. When they see your not using them they try billing you to get something out of you. Please warn other businesses and companies, as millions of consumer credit card info could be at risk. As you will see on the fake invoice they ask for a "Cheque" or "International" money order which was my first red flag.

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