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Green dot Reports & Reviews (5)

- San Antonio, TX, USA
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Received text message from bank and call from banks number asking if I authorized a 2,000.99 purchase in a Miami Wal-mart. Person stated he was going to stop the purchase and since the account has been compromised cancel my card and send out a card to get fed ex next day. They asked to verify code they were going to send me to verify my identification. I did not give any information what so ever of mine. They already had hacked my online account and locked me out of it so that I could not get in or request to change password and made money transfers taking all the money out of my account while they were speaking to me. Phone hung up and I immediately called bank to ask them what was going on with my account. They were able to email and call from banks number and information fraudulently and when you call the number it calls your bank. Very scary and so violating how they are able to do this. I learned the hard way with out giving up any personal information to them.

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Loaded 500.00 onto my prepaid card on december 1st 2019 and never did my money show up on my account they have no way to talk to any customer service I've sent several emails. Never get anywhere but saying to login to the app and yet again that does nothing. And now they closes my account when I didn't tell them to.

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The issued a bad card. It is rejected every where and will not answer any call all computer. They hold my money print a fraudulent card, under the RICO Act I want the shut down, they have committed theft fraud false advertising

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- Norfolk, VA, USA
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Green dot is blocking people out of there cards saying due to security purposes. But when u i identify yourself they still don't take the block off. I have over 7000$ on my card that I have no access to and greendot customer service tells me they cannot discuss the matter.

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Mymom recieved a folder piece of paper in the mail that stated her greendot card(which she does not have) would now be charged a 7.95 monthly fee. We don't know if this is Indentity Theft or what. When we called they said to enter card bumber(which we didn't have) or full SSN(stop NO). Could not get through to a human. Tried calling Green Dot Bank in Pasadena, CA. and again could not get through to anyone. Even did a dial by name and used smith and ended up in a continuos loop. Found article online "Scam alert: Receive a Green Dot Card in the mail? You may be a victim of identity theft" in Wisconsin.

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