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Grameen America Reports & Reviews (1)

- San Antonio, TX, USA

Jackie Lugo posted an image on Facebook asking people to send her the code we see. I did. She immediately sent me a personal message on Messenger. She told me she wants a $100 gift certificate in Apple, Google Play, Steam or Amazon and to send her the G.C. (gift certificate)code on the back side of the card and pic of the receipt. She promised I will receive $1000 Covid19 prize money within minutes from Grameen America. I did as she explained 2/18/2021. After I did what she instructed, she said those $1000 prize claims sold out so to receive money, I need to send more money to get the next level of this claim money(I’ve attached a list of these levels she used). I told her no, just refund me the $100 I sent.

She said it doesn't work like that, that the GC money had been cashed. I didn't message her anymore. But she would not leave me alone, She kept messaging and promising that if I sent her the $200 extension fee she requested, I would receive the $4500 claim money instantly, just go buy another gift certificate. I debated but since she promising the money, I trusted her and did what she instructed. I’ve sent her $300 in gift certificates by now. Then she tells me I need to pay $300 for taxes on the claim money, through cashapp. I argued but she said we all have to pay taxes, so I pay the taxes on 2/23/2021. Then she said Cashapp charged $300 for a clearance fee because I’ve never received large amounts of money to my cashapp account yet. I pay the clearance fee to Jackie's “company” which she said they paid on my behalf on 2/23/2021. then she says this $4500 claim money can be direct deposit or sent by check. I said direct deposit to my bank. she says a check will be better and quicker.

We argue, I don't want a check, bank deposit is naturally quicker and safer. But the direct deposit requires all my personal bank information, account numbers, address, online access info, including my social security number which I didn't understand why they would need that. I'm not comfortable so I agreed with her recommendation of the check. she charges $500 to have this check delivered personally from New York, where their headquarters are located. I pay it on 2/24/2021. She turns all this over to her manager and says she is finished with me, to deal with her manager with getting the check delivered. I don't understand why I need to deal with the manager. I’ve contacted her manager earlier in the week because I did not believe Jackie was being truthful in this scheme.

So she sends me her manager’s phone number and I contacted this person but she would not give me her name, only text messages about the transactions. Her manager tells me that she needs $1000 for a check authorization fee! She wouldn't leave me alone either, she kept calling and messaging until I paid - because I needed this claim money! I have spent money that I needed for my own bills for all these promised payments so I am desperate to get my money back. So I paid on 3/4/2021, she says the check will be delivered that day, it was coming from their headquarters located in New York. I keep asking for the headquarters phone number, address, any information from her about this headquarter.

This manager does not answer these questions. She said the deliverer has my phone number (because this is the way this manager and I are communicating) and so I expect the deliverer to bring it to my workplace but the deliverer cant access the campus unless I let the guard know. I needed to know what time and if she-the manager- had the correct address, I did not give it to her; I trusted this is Jackie’s manager, they communicated and Jackie gave her my information (full name, address, etc.) The manager ignores all my phone calls and text messages, I was trying to find out when this check would deliver, I did not want to miss this deliverer. No one calls me.

She finally answers in a text message late in the afternoon that the check was delivered. I was very, very distraught. I told her that the check was not delivered to me, I was waiting for the phone call that she said the deliverer would do on his way to me. She argued the check was delivered and because she used my Facebook user name, it was my fault someone else kept the check and already cashed it. I kept asking her what address did she deliver it to but she would not answer the question and to find my own solution to this problem. I demanded my $2400 back. They both tell me that the check was cashed and it was my fault I used different names, it was delivered to the wrong address and someone else cashed it. Now I am out of $2400 and Jackie says if I want the claim money, to pay another $1000 to bring this prize money to higher level. I am willing to provide screenshots(because Jackie Lugo said they are my receipts that I kept asking for). Also phone number of the manager, and Jackie's messages too. To this day, this company is still insisting I pay $1000 to avoid losing the $2400 I’ve already paid. I simply refuse to send any more money. I tell them I just want my $2400 returned.

Attached is the post of prizes she posted on Facebook.

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