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[email protected] Reports & Reviews (1)

- Urbana, MO, USA • Nov 03, 2023
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I received an email from Norton 360 premium telling me that my purchase was successful. I didn't respond,but I did call the phone number to cancel. The representative said no problem,we will credit your account I don't have an online account,oh you'll have to see one up,ok,I did. Now we can issue your credit of $599.00. we'll have to issue 2 credits one for $90.00 and another one for $509.00. okay let's start with the $90.00 credit. Oh no. They issued a credit for $9,000.00. from World Bank. Representative panics I panic. Representative check with his supervisor, yes a credit of $9,000.00 was issued from World Bank. Representative accuses me of doing something to the account, we argue. This went on for some time. Tells me not to tell the bank because they will tell the IRS and I will have to pay 28 percent income tax, and they will consider it money laundering. He tells me go to bank and get $8,400.00 cash. The $600.00 is my credit. I do. He tells me to go to World Bank and deposit the cash in their account #1769222. I tell him I have no idea where a World Bank is. We looks up location, closest location. 505 East Nifong Columbia mo. 65201. I tell him I'm not driving 100 miles to Columbia. He checks again next closest is West Plains, mo. I tell him I'm not driving 100 to West plains. So now what are we going to do to fix this mistake. He tells me I'll have to buy gift cards, take pictures send to him. I'm still thinking this is their money, I spend all day buying Lordstrum,Sephora, Walmart, gift cards and sending to him. I think everything is good. He calls me Walmart cancelled my sale and credited my account $6,000.00. I argue with him Walmart doesn't have my account number. I check my account, sure enough there is a deposit from Walmart for $6,000.00 in my account. I didn't buy $6,000.00 Walmart gift cards. I go to the bank hand them a note I think I'm being scammed. They shut down my account. The scammer had control of my computer,my online bank account and accessed my line of credit and took $9,000. Out of it masked the deposit as World Bank. Took $6,000 from my other accounts and masked the deposit as Walmart. He has my name, address, social security number, phone number, email,computer, all bank account numbers, plus $8,400.00 I know the money is gone. These scammers are slick.

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