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GoToAssist.com

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GoToAssist.com Reports & Reviews (2)

- New Braunfels, TX, USA
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On 3/29/2016 at approximately 1:15pm CST, while logging onto a personal banking site I received an on screen warning that my hard drive was about to crash because of a virus and I needed to take immediate action to protect it. I was directed to a "GoToAssist.com" site that was pro-ported to be a legitimate Microsoft site. The person(s) communicating with me presented themselves as Microsoft techs. I was told I needed to purchase a $300 anti-virus package and when asked for personal bank information (routing & account #'s) I hung up on them. On the download drop-down screen I saw "citrixonline.com".

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Continuously tried to get victim to go to fastsupport.com website. This website has been reported by others on support pages like Apple support for scams. The victim was on the phone for an hour with the caller continuously berating victim to go to the website specified. Caller was obviously foreign you could hear the call center in the background talking with other customers. Victim did not give personal information and did not log into website.

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