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Gorgeous in time

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Gorgeous in time Reports & Reviews (4)

Similar experience.
Didn't ship, kept making excuses.
I paid through PayPal, so I opened a dispute to get my money back.
They went so far as to find a random tracking number for something being delivered to a different town / different postal code near my address so they could claim they shipped it. The scariest part is PayPal took that as evidence that they did indeed ship and denied my claim!
I reamed PayPal out on the phone and got a refund, but this was sketchy AF.

BEWARE- DO NOT TRUST or USE THIS VENDOR!

I placed an order for one item on Feb 22, 2021 - it has yet to be shipped !

==================================================================
Mon, Feb 22, 2021 1:47 pm, [email protected]

gorgeousintime Order #20210222xxxxxxxxxxx

Thank you for your purchase!

Hi xxxx xxxxx, we are getting your order ready to be shipped. We will notify you when it has been sent.
==================================================================

They have yet to notify me "when it has been sent". I have contacted them via email numerous times over the last 3 months and they always have the same excuse. And they also always provide a fake tracking number! (I have received these 2 emails multiple times now!

==================================================================
Fri, 21 May at 7:32 PM , [email protected]
Thank you for contacting us!
We have received the email.
We are really sorry that we're off work now.
Our working time is from 10am to 7pm (GMT 9), Mon to Fri.
Please do not worry.
We will arrange a dedicated customer service to solve your problem within 12 hours.
We will try our best to help you.
Have a nice day!

Sat, May 22, 2021 12:08 am , [email protected]
Hixxxxxx,
Thanks for your email.
Shipping takes 1-2 weeks depending on your location. Some distant areas may take a bit longer.
But we will get to you.
As we checked,your order has been sent out.
Your tracking number is9400110202079292103943 , you can track your order here in https://www.17track.net/en.
Please wait one or two days for the update.
If you have any questions, please feel free to contact us anytime.
Have a nice day.

Heidy Ha
==================================================================

This mistake cost me almost $25 via PayPal:

Subtotal $16.99
Shipping +$6.85
Total $23.84USD

I will be reporting this vendor to PayPal - 3 months and still no delivery says FRAUD !

So far, an order placed and paid through PayPal on 2.21.2021, has not yet arrived. This company assured me they would have a customer service person contact me:

“Thank you for contacting us!
We have received the email.
We are really sorry that we're off work now.
Our working time is from 10am to 7pm (GMT 9), Mon to Fri.
Please do not worry.
We will arrange a dedicated customer service to solve your problem within 12 hours.
We will try our best to help you.
Have a nice day!“

Twelve hours turned into two months. I just wrote again today. Here is their unintelligible response:

“As the order is on the way to you so we cannot cancel or refund you.
We have expedited your order.
Sorry that sometimes the logistics has some delay.
We’ve urged the update of logistics information.
Thank you! ”

If the order has indeed been on its way for two months, how can they expedite it? No tracking number, no transit update.

Good luck to anyone else ordering from this company!

+2
- Lexington, KY, USA

Ordered an item back in early January, it still has yet to arrive. Amount charged to my card was not the amount at checkout. Only contact info is an email address. It’s obvious that English is not their first language. They always apologized and said to wait a little longer (multiple times). Requested a refund and was met with silence.

+4
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