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Ordered Merrell Men's Moab 2 Vent Hiking Shoe - never received them. Was charged for them and their reply was the shoes were sent to a wrong address. From information they sent me contacted USPS with tracking number and USPS followed up and stated the number was for a package that weighed 2 ounces and sent to a different address in my area.

Some excerpts of email communication with the scam website follows:

Thank you for your reply.

Your package is currently on your way.

The package needs time to transfer to your local carrier, please don't worry.

Once the package was transferred to local carrier, the information will be updated.

Thank you!

On Sun, 13 Sep at 6:37 PM wrote:

Order #7577 has still not been received. No tracking number, nor communications from the shipper at all. When can I expect the item ordered?

On Mon, Sep 7, 2020 at 6:34 AM [email protected] wrote:

Sorry for the inconvenience.

We’ve urged the shipping company for updating the information.

They will update the information.

Thank you!

On Mon, 7 Sep at 6:22 PM ,

Is there a tracking number for the resent package? Order #7577.

Thank you,

Frank Erk

On Thu, Sep 3, 2020 at 9:50 PM [email protected] wrote:

Hi ,

We are so sorry for that.

We have sent your package to the wrong address, we already resent it to you.

Please wait patiently.

Have a nice day.

Esther M

4673316:995460

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Purchased what was represented as a pair of Merrel hiking shoes at a substantial discount. Once they arrived it was apparent that they were a cheap knock off that didn't at all resemble what was advertised. When I contacted them for a refund I was told I would have to pay the shipping cost and return them. Turns out that the shipping cost is as much as the cost of the shoes as they must be shipped to China. I purchased these through an add on Facebook. They were shipped in a ziplok bag, no manufacturer packaging but as you can see in the photo, they were able to forge the Merrel logo.

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