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gizmo help Reports & Reviews (1)

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I WAS CONTACTED BY PHONE FROM SEVERAL DIFFERENT PHONE NUMBERS, SAYING THAT MY COMPUTER WAS INFECTED AND ABOUT TO DISPLAY A BLUE SCREEN, STOP USING AND CALL THIS NUMBER. THEN, THEY OFFER A YEARLY SERVICE TO CLEAN UP YOUR COMPUTER ON A REGULAR INTERVAL BASIS (EVERY 40 DAYS). WHEN YOU CALL THEY DON'T ANSWER THE PHONE WITH THEIR BUSINESS NAME AND YOU GET A DIFFERENT TECH SUPPORT WHEN THEY HAVE TO CALL YOU BACK FROM A DIFFERENT NUMBER, THEN THEY REMOTELY ACCESS YOUR COMPUTER FOR HOURS, THEN MY HARD DRIVE WAS COMPLETELY WIPED OUT, AND THEY OFFER ANOTHER SERVICE FOR A PRICE. NOW THEY CAN'T FIND MY ACCOUNT, DON'T ANSWER THE PHONES OR RESPOND TO YOUR EMAILS ASKING FOR A REFUND OR ANY KIND OF SUPPORT. DISPUTED WITH MY CREDIT CARD COMPANY AS WELL, AND THEY WON'T HELP WITH CHARGES BEING REFUNDED!!!

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