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Geek Squad / impostor

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Geek Squad / impostor Reports & Reviews (9)

Scammer sent me an email attempting to collect $460 for a geek squad subscription. I currently do not have any active subscription. An actual Geek Squad agent confirmed this was a scam.

Emailed me regarding a charge of $400.00 that would appear on my bank if I didn't call. So I called and talked to a foreign accent man. He had me go to a website called getmydeskand install it. He had control of my computer. He said it was so he could access the refund form for me. I filled out the refund form. He then asked me to access my bank account from my computer to see if it was refunded in my account. I hung up the phone and called my bank and told them what happened. No money has been taken. I'll check again tomorrow , they keep texting me to answer my phone. I will not. I'm scared they still have access to my computer.

Received a call stating that my account had be debited $399.00 for renewal of softwear that was on my computer. I don't remember using or adding this software, but foolishly I asked to have that deleted. For some stupid reason I fell for the idea that they would need access to my computer to delete this. Then they were going to credit my account for $400 but they had not taken any money out. So, why would they credit it back. Well here's the really stupid part - they transfered $400 into my account but they made a "mistake" and it was $4000. Being an honest person (fool) I told them and then the problems really started. Since they could not just cancel the transfer - I was told I would need to buy $3500 in Game Stop Credit cards !!! Foolishly I gave them the codes on the back - so I am out $3500 plus they have potentially all my computer information. Bank info etc.

I got a email with a invoice for security services on my PC renewal. Said they billed my Visa act $229.00. I do not have any thing with them.A scam .

THIS IS THE SCOND TIME I HAVE RECEIVED THIS. 

Geek SQUAD / Impostor

I did not call the number or respond to the email. I’m simply reporting what I received. When I lived in Seattle, I had the Geek Squad at Best Buy do some work for me, so when I received the email I wondered how the Geek Squad services would have mistaken that I owed them money. Here is the email I received from the Geek Squad today: THIS IS A REMINDER EMAIL TO INFORM YOU ABOUT THE ANNUAL MAINTENANCE CONTRACT WITH GEEK SQUAD FOR NORTON SECURITY. YOUR ANNUAL CONTRACT IS SET TO RENEW TODAY.YOUR BANK ACCOUNT WILL BE DEBITED WITH USD 499.99 AS YOU HAVE OPTED FOR AUTO-RENEW SERVICE.

For further information reach Support at +1(646) 473-2971 (6AM TO 6PM) EST

Reference Product Unit price Quantity Total price

Norton Antivirus

499.99

1

499.99

Products

499.99

Shipping

0.00

Total Tax paid

0.00

Total paid

USD 499.99

ORDER ID: TR79764646-36456

Carrier: GEEKSQUAD

Payment: Auto Debit

-------- Forwarded Message --------

Subject: ****** * ****** Acknowledgment for your order Tuesday, June 07, 2022

Date: Tue, 7 Jun 2022 13:52:09 -0000

From: ****** * ****** To: ******************* logo

Transaction Date: Tuesday, June 07, 2022

Transaction ID: 3389818

Customer Support: 866 949 0010

Your PC requested order was forwarded to our technical department

****** * ******

Your personal membership with Geek Squad will expire today. The membership will be Auto renewed. Hope you are happy with the services

Geek Squad Services

We're here to help.

We offer an unmatched level of support, with

Geek Squad Agents ready to help you

online, on the phone, in store or in your home.

Billing Info

Customer:- ****** * ******

Customer ID:- HBM8418IR34734NE

Customer Register Email:- *******************

Order Info

Order No:- TGJK-NHPFC-XCQXG

Account Type:- Geek Squad PC Support

Tenure:- 5 Year

Renewal Amount:- $676.99

If you have any questions regarding your membership with us, please contact our billing team at 866 949 0010.

Please do not reply to this email. This email is system generated. The mailbox is not monitored and you will not receive a response.

©2022 Company. All Rights Reserved

Accounts Head: MARGIE SHIVER

Received what looks like a valid email alert from Geek Squad about an invoice for "Internet Security Plus" purchase.

I received a text message stating:

Your subscription from Geek squad has been renewed amount $199.99 debited invoice no.GCK6204. Invoice date 07 February 2022. Geek squad support +18068844352

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