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FSITMARKET Reports & Reviews (1)

Victim Location 29483
Total money lost $119.65
Type of a scam Online Purchase

I have bought 3 items but have never received them.

On Saturday 01 September, 2018, I bought 3 "ZINIK BLAZER Z4 CHROME CUSTOM WHEEL CENTER CAP Z-4 USED" from the website: fsitmarket.xyz. The item URL is: https://www.fsitmarket.xyz/wheel-center-caps-c-1_2_138_521/zinik-blazer-z4-chrom... />
Once bought, I received an email from them with the email address: .

The email used here is different from the site, so I was thinking maybe they used a 3rd party site to send the email.

I later considered replying to this email address about the order, but given how the site is, I am not sure if it's safe for me to reply directly to the email(I have read more than once that replying to spam email is dangerous).

Here is the contents of the email(excluding personal information):

--------------------------------------------------------------------------------... />
EMAIL_TEXT_HEADEREMAIL_TEXT_FROMfsitmarket.xyz

***

EMAIL_THANKS_FOR_SHOPPING

EMAIL_DETAILS_FOLLOW

EMAIL_SEPARATOR

EMAIL_TEXT_ORDER_NUMBER 2017789263

EMAIL_TEXT_DATE_ORDERED Saturday 01 September, 2018

EMAIL_TEXT_INVOICE_URL ***

EMAIL_TEXT_PRODUCTS

EMAIL_SEPARATOR

3 x ZINIK BLAZER Z4 CHROME CUSTOM WHEEL CENTER CAP Z-4 USED (1515471098-6274) = $105.00

EMAIL_SEPARATOR

Sub-Total: $105.00

Table Rate (Best Way): $0.00

Total: $105.00

EMAIL_TEXT_DELIVERY_ADDRESS

EMAIL_SEPARATOR

***

***

***

United States

EMAIL_TEXT_BILLING_ADDRESS

EMAIL_SEPARATOR

***

***

***

United States

EMAIL_TEXT_PAYMENT_METHOD

EMAIL_SEPARATOR

Myorders Online Payment

-----

This email address was given to us by you or by one of our customers. If you feel that you have received this email in error, please send an email to [email protected]

-----

Copyright (c) 2018 fsitmarket.xyz. Powered by Zen Cart

This email is sent in accordance with the US CAN-SPAM Law in effect 01/01/2004. Removal requests can be sent to this address and will be honored and respected.

--------------------------------------------------------------------------------... />
Later, about a week had past and the site still noted the order as "processing". This goes against what they say in their FAQ page: "How quickly do you ship? Shipping can take up to 3 to 7 business days unless express shipping has been indicated, then it will arrive as quickly as 2 to 3 business days. Please allow 1 to 2 days for handling."

So I wanted to contact them but they didn't have an contact email on the site, only a contact form on the site. Using the contact form on the site i sent them a message(and a second one later) that included my email but they never contacted me back. The contact form URL is here: https://www.fsitmarket.xyz/contact_us.html

Becoming curious about the website and if there was a better way to contact them, I clicked on the facebook, Twitter, Instagram, and rosegalreviews links on the site's frontpage, only to find that none of them work(links only lend you back to the website). I google searched them for any social media links but I was not able to find any. This led me to believe either the site is unfinished, or they intentionally have fake social media links on the site. In the FAQ they also state that you can call their Customer Service about orders, but I do not see any phone number(or email) anywhere on the site.

I then wanted to cancel the order, but there is no option to cancel the order on the order status page(nor do I see such an option anywhere else on the site).

Also, The item I bought "ZINIK BLAZER Z4 CHROME CUSTOM WHEEL CENTER CAP Z-4 USED" in a quantity of 3 came to a total of $105.00 and that is what now states on the site, yet on my credit card I have been overcharged, with the total amount being $119.65. Such as cost was not mention anywhere during or after checkout.

Another search on the internet also revealed they have another site that sells clothes: https://www.fsitmarket.top/

The about Us, Privacy, Shipping and returns, and other pages seem to be identical in text to fsitmarket.xyz, and the social media links do not work on this site either. Both of these sites appear to be scams and I would be very grateful if the BBB could look into it.

Today is 9/16/2018, over 2 weeks past the date of the purchase, and the status that the order is still "processing". I have not received any replies, a tracking number, or any additional messages about my order. They never sent the item and I cannot contact them to refund the money. I am going to cancel my credit card and see if the credit card company can do anything about the money I've lost.

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