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Fraudulent Online Retailer

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Fraudulent Online Retailer Reports & Reviews (13)

- Saint Paul, MN, USA • Feb 01, 2024

Bags came from China despite having a Wyoming address on the website. Advertised as leather but are clearly PU/vinyl. All bags were branded as “Lovevook” which is available on Amazon for a quarter of the price.

- Hampton, TN, USA • Dec 21, 2023

Claimed could get candels from Bath and Body for low clearance prices.

On December 16,2023 took 19.45 from my account now i cant reach them by phone,and no one has replied to an e-mail i sent to customer service.

I just want a refund

- Quincy, MA, USA • Dec 20, 2023

Items ordered online, payment made using credit card and co states they are using Amazon Logistics to make delivery. No Amazon order number given. Company answering questions with generic emails and can't be reach by phone.

- Fort Lupton, CO, USA • Dec 13, 2023

Shoe store on Facebook

- Lehigh Acres, FL, USA • Oct 11, 2023

The website (kavalos.com) has multiple items for a reasonable price. The steps to purchasing the items appear no different from any other site. After an item is purchased it requires standard shipping information( name, address, etc.). It advises that you will receive an email and a tracking number within 3 business days after the order is filled. The payment goes to a fake animal rescue.

• Aug 28, 2023

Followed a FaceBook link to a site (coolersales.shop) advertising RTIC brand coolers for over 90% off retail price. Prior to entering my credit card info, I emailed customer service inquiring about the legitimacy of their business and received a prompt response assuring me that they were. After further investigation via Google search of their office location (Gould St, Wyoming) I found several reports citing this address as fraudulent.

• Jul 18, 2023

Completely fake website that lures you into paying subscription daily charges for $100 instead of just sending you a pair of sunglasses like you thought you were buying

- Schertz, TX, USA • Jun 19, 2023

The Sutera pillow didn’t work out for me. It caused more pain on my neck and sleepless nights. The pillow case arrived with a tiny tear and I would like to return both items as soon as possible. I sent the company an email & several chat attempts (no reply) and called them multiple times. I’m connected to a recording that states all representatives are busy and hangs up.

- Granby, CO, USA • Jun 17, 2023

I ordered Utopia's 1 package order for $39.76 and a charge went to USAA who quickly sent us a fraud alert and did not send Utopia any amount. Only downside to me is that USAA is having to cancel my card and send me a new one. DO NOT DO BUSINESS WITH THIS COMPANY!

- Chicago, IL, USA • Jun 16, 2023

Merchant sells completely ineffective, fake products under false claims, guaranteeing a 60-day refund period.

When I contacted the merchant right away, after being dissatisfied with their product, they initially responded (only once, it may even be a bot). However, instead of cooperating, they gave me useless troubleshooting advice. Furthermore, when I clearly stated my intention to return the product, they stopped responding.

The merchant claims to have and advertises a 60-day "Guaranteed" return policy on their website. However, they do not provide a return address or phone number on their website and fail to provide any return instructions.

I called my credit card provider and asked for the listed business address of the merchant. I returned the product with USPS Certified mail to the address provided. However, the mail was returned to me because the business address seems to be some kind of a storage unit or I'm not sure. In essence, they don't even have an active mailing address.

Despite my efforts to communicate with them, the merchant never refunded or responded to me.

- Sedgwick, KS, USA • May 22, 2023

Cannot contact this company. Phone # dose not work, they do not respond to e mails, they did not charge tax on my purchase.

Also the prices on there web site are just to good to be true.

- Upper Marlboro, MD, USA

Has website of outdoor patio furniture and lawn care products and offer free shipping.

- Mechanicsburg, PA, USA

A advertisement on YouTube came up and I thought it was cool so I went and checked it out. I noticed that the address used was that of one that scams have been reported to be I'm that location. I also saw that a revew of a specific product had two revews from Jeff and Jeff Beam (get it like light beam? They are selling light up car retrofits?) on the same date with the same red vehicle. This is not the only case of it happening with their products!! I have included a screen shot as well of another revew.

The instalation instructions were on a blog post portion and they were drawn on a pad of paper and posted with a picture from a phone.

There were revews posted on the main page in Latin. Why Latin if the rest of the page is English?!?

It read:

"It flatters the fear or the great asset of the casino. For the world of disease, the anxiety of life before, nor the makeup of poison. In my opinion, I don't want to be targeted, but I want the story to be successful. Just like fear."

Another one read:

"Curabitur is not a sad tortor. Trucks take him to the weekend. Until I am a lacinia, there is always no life. He is said to have lived in this street. Mauris is to be followed and he is to be drunk."

One of the product pictures has a Lincoln car and the plate is not even American!

Here is a read before you buy. The English is great (sarcasm lol)

"Hello, Guys, my name is Chelsey, there is a letter to our Customers. I call “READ BEFORE YOU BUY”.

We are a US company, our company sells Car Accessory like :floating center caps and dynamic emblem and more.

There is something we will let you:

Car Accessory is different to normal products, year and type there are so many different, So if you want to order products in our website but you can’t ensure you can use or not, you can contact us:[email protected] and +12132861889(SMS). We will reply to you within 24 hours.

After you purchased, we will contact you ASAP, check more information for you. Ensure you can use it.

When the package will ship?

The processing time is about 3-5days, the shipping time is about 14-20days, we will use a faster express company like Yunexpress, the shipping time to most of the country is about 14-20days. So when you order, please wait patiently, we will arrange delivery ASAP.

Where is the tracking number?

After we arrange delivery, we will send the tracking number to your email address. If you can find the tracking number :

1. check your junk mail

2.Give us your ORDER NUMBER, send a message to us :[email protected] and +12132861889(SMS). We will reply to you within 24 hours.

How to track your order?

You can track via this bellow linking:

https://www.17track.net/en

https://www.yuntrack.com/Track

After you receive the tracking number is there is no track information, please wait for a while, you will see the logistic information, processing needs time .

There is the thing that we must let our customers know.

Still the same word, any problems :

send a message to us :[email protected] and +12132861889(SMS). We will reply to you within 24 hours"

Finaly the last of many examples I have is that their social media links lead to their website except their YouTube link.

I believe there is plenty of reason to beleve this is a scam. Thanks for your time.

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