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FNG Systems Technology

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FNG Systems Technology Reports & Reviews (1)

- Riverdale, GA, USA
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I received a call from Nakul of FNG Systems that I cannot find anywhere on the internet in regards to reviews or in the BBB on Friday about a Help Desk Analyst position with the State of Georgia, Department of Public Health. He also called me on the phone and said the job paid $23.00. He asked me to confirm my acceptance of the salary and to send 1 reference. I was then sent an e-mail from Info Cubic on behalf of FNG as Background Screening company https://infocubic.com/. I became suspicious and called the State Department of Public Health's HR Department and asked if they ever heard of FNG. Their HR Director said they never heard of this company and they do not do business with third party recruiters. Then I sent an e-mail back to FNG to Antonio Gray and Nakul regarding my suspicions. I received a call from Antonio on Tuesday, May 1, 2018 stating that their company is legit and that the person who called me from the state was misinformed. Antonio stated that they do business with Covendis which is a third party IT company that provides services to the state. I could not find any reviews about their company online either. I just thinks this is suspicious and want to ensure that my personal SSN and other information needed for a background check is not compromised. Be leary of foreigners who call you stating that they got your resume from Monster.com and are offering a position that pays a lot of money. Generally, the State of Georgia does not pay a lot of money for their jobs. I hope they are not using my information to steal my identity.

On Monday, he called again and said that I would need to do a Background Check before I can interview the the state. I then received an e-mail from

On Friday, April 27, 2018, 9:41:10 AM EDT, [email protected] wrote:

Hi ,

Hope you are doing good!!

I am recruiter with FNG Systems and Technology. We have a Job opportunity for you as Helpdesk Analyst in Atlanta, GA. Please have a look at the Job Description and revert in case you are available for this position.

Job Title :: Helpdesk Analyst

Location: Atlanta, GA

Duration :: Contract job position

Job Description:

The successful candidate will be responsible to provide technological and helpdesk support for users of the Integrated Eligibility System application which is used to determine applicant eligibility for Supplemental Nutrition Assistance Program (SNAP), Temporary Assistance for Needy Families (TANF), Medicaid, WIC, Energy Assistance and Childcare Assistance. The IES Help Desk Analyst will research and document system problems and procedures, provide problem resolution to user/customers, develop and write user updates for the systems.

Preferred Qualifications

Experience working in help desk and/or customer service environment

Bilingual English/Spanish preferred

Superior ability in oral, written and interpersonal communications

Experience working in a team environment and superior ability to commit to a team effort

Strong analytical skills. Experience in analyzing and identifying problems and ensuring their correction.

Must be self-motivated and able to work independently within a team environment.

Experience with User Acceptance Testing

Experience with MS Office

Knowledge of call center telephony and technology

Knowledge of customer service principles and practices

Regards,

Nakul B.

[email protected]

Sr. Recruiter

FNG Systems and Technology

a First Nationwide Group Inc company

315-636-4775

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