FlightHub Reports & Reviews

FlightHub Reports & Reviews (2)

Scammer's phone 1-800-900-1431
Scammer's address 111/2 Second Street West Cornwall Ontario K6J 1G3, Cornwall, ON K6J 1G3, CAN
Victim Location QC H2X 3R2, CAN
Total money lost $785.80
Type of a scam Travel/Vacations

My family intended to travel this January (2018) but due to circonstances beyond their control they had to postpone their travel plans for a later date, we made reservations with FlightHub but since said plans had to be postponed we contacted them and informed them about it, they provided us with a credit in our favor towards our next ticket purchase, in case the price went over the original fee we would pay the difference and the credit was to be used on the same itinerary originally scheduled.

Once the months had passed and the time came to make new travel arrengements, we contacted FlightHub and asked if we could use our credit in favor on an itinerary scheduled for our convenience and they were not capable of accomodating our request alleging that there were no flights available on the desired dates, however when we went into their website and entered information as if we were to buy new tickets the dates we wanted to travel on were available, we contacted FlightHub over the phone and their agents kept insisting on the unavailability of the travel dates, up to the point of suggesting we contact the airline in order to see if they could assist, taking their word we did so and the airline said that there was nothing they could do to assist other than suggest we purchase a new ticket. A total of $785.80 have been retained by them with the excuse that there are no flights available for the dates we want to travel, but if you go in as if you were going to purchase brand new tickets for those dates there is availability.

Useful

Total money lost $700
Type of a scam Online Purchase

They gave me a wrong information when I was booking 6 tickets and when its time for me to make changes, they disclaim it and the supervisor that I was talking just repeated all the things her team already talked about. They don't even let me finish, they cut me off when I was talking and always puts me on hold for more than 10 mins. They could not offer any solution that could make up for their error and the manager took my complaint personal that we are talking about her instead of the problem. What a waste of money.

Useful

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FlightHub Reports & Reviews (2)

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