SCAMFan Made Fits Reports & Reviews (60)
Fan Made Fits Contacts
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4389, Greensboro, NC 27404, USAPhone: |
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fanmadefits.com
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We are sorry for any inconvenience!
We checked your account, and noticed that you have claimed our free shirt last 05/26 on Facebook, which also came with the 14 day free trial of our VIP membership. We received your email to cancel your VIP membership after the free trial ended, this is why you were still billed for the membership fee.
We already canceled your VIP membership as requested, and we will refund the membership as well.
If you need further assistance, please contact us through SMS or email; we are open 24/7
Text Us: (855) 701-0832
Email us: [email protected]
Thank you and have a great day!
Text us: (855) 701-0832
Email us: [email protected]
We are open 24/7 and will get back to you ASAP. Thanks for your patience and we look forward to assisting you.
Best,
Susan, Head Concierge
SCAMMER
We apologize for the inconvenience.
We checked your account and these monthly charges are for your membership fees which was thoroughly explained through email. Our membership is also explained upon placing the Cats T-shirt order; we also send an email before it gets renewed. We are sorry if this was missed.
Also, your concern has been resolved by our email support representative. Please check your inbox.
If you need further assistance, please contact us through SMS or email; we are open 24/7
Text Us: (855) 701-0832
Email us: [email protected]
Thank you and have a great day!
We sincerely apologize for the inconvenience.
We'd really like to help but we are unable to locate an account using your name. For us to assist you further, I kindly ask for you to contact our customer service.
Text us: (855) 701-0832
Email us: [email protected]
We are open 24/7 and we will get back to you ASAP. Thanks for your patience and we look forward to assisting you.
Terrible
We apologize for the confusion.
During the promotion, we allow our winners to claim their prizes for the cost of shipping which is $4.99, and a 14-day trial of our membership.
The $3 processing and handling covers the manufacturing and payment processing. The additional $1.50 is for the 2XL up-size cost. Our design and printing team creates larger prints to make sure our larger-sized shirts are up to our customer standards. These charges are shown before check-out. So sorry if this was missed.
We completely understand your concern so we have cancelled your order and the refund for $9.49 will be processed.
Thank you for your patience and sorry for the confusion again.
Fanmadefits
Scammer's email Card purchaseWww.fanmadefits.com
Country United States
Type of a scam Bank/Credit Card Company Imposter Scam
Initial means of contact Not applicable
Fanmadefits
We were able to locate your orders from our system and I can see that you claimed t-shirts from our online promotion. Here are the orders for your reference:
Order ID: 581219 - 12/06/2021
FMF-Pit Bulls Heart Black T-shirt New 2XL
https://track.firstmile.com/detail.php?n=9274890234816402209273
Order ID: 581211 - 12/06/2021
FMF-Pit Bulls Heart Black T-shirt New 2XL
https://track.firstmile.com/detail.php?n=9274890234816402209266
As you can see from the tracking links, your packages were successfully delivered on 12/15/2021.
For further inquiries and faster assistance, you may send us an email at [email protected].
Thank you and have a great day!
We are saddened to see you go.
The VIP membership is fully cancelled so no future billings will occur.
Also, if you don't mind, I would like to know the reason of cancellation. It would really
help improve the experience for you and other customer's in the future.
Hopefully, you'll keep us in mind in the future.
We are saddened to see you go.
Rest assured that the membership has been fully cancelled so no future billings will occur.
Hopefully you’ll keep us in mind for the future.
Scammer's website [email protected]
Scammer's address Don't know?
Scammer's email Don't know?
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
Thank you
We were able to find your order. It seems you forgot you ordered and signed up with us... it happens.
We try to make it as clear as possible -- when you claimed the free t-shirt, you were signed up for the 14 day free trial. When the 14 day trial ended, you get billed a monthly membership fee, but you get tons of benefits as well.
We see that our support team responded to your email sent yesterday. If we missed your response, please share with us when you get a chance. I canceled your membership and will personally be reaching out via email.
Our customer service team is available 24/7. It is the best and fastest way to get answers or help on orders/memberships.
You know how much you took from my accounts.
Hope you're doing well.
We weren't able to locate an account for you. If you do have an account, we can help with cancellation and refunds. Please email our customer service.
The email is: [email protected]
We are open 24/7 and will get back to you ASAP. Thanks for your patience and we look forward to assisting you.
Best,
Susan, Head Concierge
Karen Hull
2368 Esplanade Dr.
Virginia Beach, VA 23456 send me a check
Hope you are doing well!
I would like to clear up any confusion.
It shows you purchased our "We Love Cats Hub" in a size 2XL on 3/25. This was through our free + shipping offer on Facebook. This offer includes a free 14 day trial of VIP, the benefits are linked on our website below:
https://fanmadefits.com/membership
The package shows delivered on 3/30. You can track it on USPS:
9274890234816400855182
Here is a link you can use to track it as well:
https://track.firstmile.com/detail.php?n=9274890234816400855182&tz=America/New_Y...⇄ />
Since you claimed the shirt and trial on 3/25, your free trial ended on 4/8 and we billed your account $9.99 monthly afterwards.
As a courtesy, because you claim you never got a shirt (though USPS shows it delivered), we've canceled your membership.
If you didn't receive your Cats Hub shirt we would be more than happy to reship a replacement. We'll even cover the shipping. The best way to contact us is through our support link:
https://fanmadefits.com/support
We are confused why you didn't reach out or email us. Hope this clears this up for you. Let us know thanks!
Hope all is well and you're having a wonderful day!
Hopefully I can clear up any confusion.
Our platform shows you made an order on 4/28 for our free + shipping t-shirt offer on Facebook. This offer again comes with a free 14 day trial of VIP, of which the benefits are linked on our website.
https://fanmadefits.com/membership
The shirt that was ordered was our "We Luv Dachshunds" in a size 2XL. The next day on 4/29 we shipped that shirt.
The package was delivered on 5/5. You can track it on USPS:
9274890234816401067591
Since you claimed the shirt and trial on 4/28, your free trial ended on 5/12 and we billed your account $9.99 monthly afterwards.
As a courtesy, because you claim you never got a shirt (though USPS shows it delivered), we've cancelled your membership.
If you didn't receive your Dachshund shirt we would be more than happy to reship a replacement, we'll even cover the shipping. The best way to contact us is through our support link:
https://fanmadefits.com/support
We're very customer-friendly so we're a bit confused as to why you didn't just email us.
Hope this clears up the confusion, and let us know thanks!
Happy that we were able to find your order and get to the bottom of this. It seems you forgot you ordered and signed up with us... it happens. But we're glad we got this resolved through our customer service system.
We try to make it as clear as possible -- when yoou sign up for our VIP, you get billed a monthly membership fee, but you get tons of benefits as well.
We see you spoke to our support team earlier. Your membership is canceled and we refunded your membership fees as a courtesy, as you mentioned you were unaware and were not able to take advantage of its benefits.
Hopefully this takes care of your concerns!
Jason
Your account is now canceled.
Don’t forget, you can always cancel your VIP membership on your account settings.
To log into your account please go to:
https://fanmadefits.com/#/login
Once you log in, you can access your Account Settings and cancel your subscription. You can also email our customer support team directly.
Please note that commenting here is not a way to reach us.
Our support email is: [email protected]
Type of a scam Online Purchase
Initial means of contact Social media (e.g., Facebook)
VIP members have the option to cancel their subscriptions directly on their account page. Simple log in and under Account - Settings you can view and manage your subscription status.
VIPs shop our premium line at huge discounts. Get free t-shirts and other giveaways. Soon we plan to release collections which allows our VIPs to sell products and make money directly on our site.
Please note that commenting here is not a way to reach us. Instead send us an email directly.
Our support email is: [email protected]
Country United States
Type of a scam Advance Fee Loan
Initial means of contact Not applicable
It appears that you have confused our app for another business. We do not offer any advance fee loans.
Fan Made Fits is a startup fashion store where users can sell apparel. Our business model is based around huge discounts for VIPs, including free t-shirts. We make this very clear on our website.
We take care of our customers, and we can definitely try and see if you have an order with us. Reach out to our support so we can help.
Please email: [email protected]
Thanks
-Fan Made Fits