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Eversource Reports & Reviews (57)

Victim Location 06405
Type of a scam Utility

This telephone number had prevously left a message on my phone yesterday and called again today ....To learn about Eversource discounted rate of 20-25% because you are a good customer select #1. Which I did and then a person ( Indian accent, I believe) asked for my account number and would put me on hold while I retrieved the information from my bill. I did not give them any billing information but, I asked what rate they were now offering and then the phone became disconnected.

I called Eversource & was informed that no such telephone solicitation was going on by the Eversource company.

Victim Location 03461
Type of a scam Utility

This number contacted me on my cell phone. The phone only rang once and no number was displayed on the ID. Soon after, a voicemail notification popped up along with the number. The caller did not identify herself or her company. She claimed to want to review my electric bill and provided a reference number. I currently rent and do not have an account with any utility company. I decided to return her call and see what happened. I on hold for several minutes and when connected the agent did not identify herself by name or identify the company only with an agent number. I asked which electric company she represented and she replied with Eversource. When I explained that I wasn't actually an Eversource customer she abruptly apologized, claiming my number would be removed from their call list, and disconnected the call.

Victim Location 01095
Type of a scam Utility

I told them I was interested in lowering my utuilty rates. They asked if I was receiving government assistance. I asked why they needed to know and they hung up on me.

Victim Location 06450
Type of a scam Utility

I received an email stating that my payment for the electric account ending in 5077 (not my account number) is past due and scheduled to disconnect 11/12/2017. "You can make a payment or set up a payment plan to ensure your services continues uninterrupted. Please note, your payment or payment plan can only be completed online before the date your service is scheduled for disconnection."

The email look official with the Eversource logo at the top but no phone number given. Also links to make payments in several spots.

Victim Location 06854
Type of a scam Utility

Called from 877-999-2810 and claimed to be from Eversource about a past due amount.

Wanted me to get three $500.00 Green Dot prepaid cards.

Victim Location 06704
Type of a scam Utility

A Scammer called and stated he was calling from energy company he specified my local energy company and said that my services would be temporary disconnected if I didn't pay in person. He gave me an 1800 number to call so that I could get the information to the location where I could pay over the in person. When I called the 1800 number the person did not know much about my account I didn't share any personal info but I called my local energy company and they had no knowledge of this number and my account was not schedule for any interruptions, "PLEASE BE AWARE OF THESE SCAMMERS"!

Victim Location 06010
Type of a scam Debt Collections

They call on behalf of Eversource, and ask for the last receipt because appears that the last payment didn't go through, they also tell you that you can go the nearest office to make the payment. I told them that I have checked my account which is in good standing and also have my receipt. This guy insulted me.

Victim Location 06801
Type of a scam Utility

I keep getting repeat phone calls from 914-244-0235 saying they are calling from Eversource and offering me discount rates. I never let them finish their speech

Victim Location 01201
Type of a scam Utility

they said they were going to shut off our electric by a certain time

Victim Location 01056
Type of a scam Utility

I got a call from the phone number 1-800-286-2000 saying that they were Eversource electric company and that my business had a past due balance. They said that a person would be coming in an hour or so to shut off our electricity because of this past due balance. They then gave me another phone number (1-844-484-2527) to call to take care of the matter. I called that number and they asked me for the amounts of the payments made from July and August. They then said that for some reason, those payments had not been processed and that we owe for those months, plus a little more for fees. They wanted me to pay over the phone. I hung up and called the actual Eversource phone number and explained my situation and they said that that's a scam that's been occurring lately.

Victim Location 06525
Type of a scam Utility

The person who calls you asks if you would like to save money on your electric bill and will ask you your name and account number. I hung up the phone because I am not the head of the household and do not take care of the electric bill.

Victim Location 06514
Type of a scam Utility

I received a voicemail from a Maggie Johnson "regarding the supply charges of [my] electric account" from telephone # (203)885-1382. When I called back, I spoke to another woman who asked for information about my account, which I did not provide. When I asked what it was regarding, she mentioned Eversource, which is not my utility supplier.

Victim Location 06475
Type of a scam Utility

Please see below for the email that was sent to me via email. This had the Eversource logo, facebook, youtube and twitter accounts links. Looked like the exact emails I get from my provider. I did not click on anything, reply or contact them.

I contacted Eversource through my account page online.

------------------------------------------------------------

auteur-logo

facebook youtube Twitter

Dear Valued Customer,

We're contacting you today regarding your recently closed Eversource account and final bill. Due to an issue with our automated phone system, we may not have captured your complete forwarding address.

If you already received your final bill, please disregard this message. If you have not received your final bill, please call our Customer Care Team at 800-592-2000 at your earliest convenience to verify your correct forwarding address. You can also contact us by email at [email protected]

We're sorry for any inconvenience and thank you for your prompt attention.

Sincerely,

Your Eversource Customer Care Team

Copyright © 2017. All rights Reserved - Eversource.com

This email was sent to ***yahoo.com. If you no longer wish to receive these emails you may unsubscribe at any time.

Victim Location 06110
Type of a scam Utility

I have been getting calls that if I have paid my Eversource bill on time in the past 6 months I can call a number for a 15% discount. I do not use Eversource anymore. Other numbers have said that CL&P and Eversource gave them my contact info to call.

Victim Location 06415
Type of a scam Utility

My 90 year old mother and also myself (at different address/telephone) have been receiving phone calls from someone stating "you as an eversouce customer may qualify for a 15% discount on your electric bill. Please press 1 to find out. I called eversouce and they said they do not make those phone calls. Most likely from other service provider wanting us to switch electricity provider. We have not pressed 1 to listen to any further, so we do not know what they would ask us because we felt this was a scam or at the least a business trying to mislead us they were eversource and wanting us to change to them as provider. VERY MISLEADING. SHOULD BE ILLEGAL!

Victim Location 06103
Type of a scam Utility

Scammer called place of business claiming to be EverSource stating that our account was severely past due and we need to meet them in person with $2000 cash to avoid having power cut off at location. They could not even give us the account number. When we called the number back, the recording for the 800 number stated that it was EverSource leading us to believe this was true. The scammer even sweared at an employee after being questioned.

After researching website, it was discovered that EverSource would never do this and the 800 numbers did not match.

Victim Location 06779
Type of a scam Counterfeit Product

Caller told me they were calling from Eversource and the electric supply rate will increase on July 1, 2017. My supply rate will get a discount because I am a selected customer to get a lower rate and asked to verify my Service reference #. Then asked to respond the answers I gave with a "yes" and verify the customer name on the bill. The caller said that I would receive a letter in the mail verifying my special electric rate.

I became suspitious and hung up. When I called the number back the only response was , "If you do not want to receive calls from this number, then press !"

Victim Location 06489
Type of a scam Counterfeit Product

The call came identified as Eversource. The caller said that I could reduce my Eversource bills considerably, and asked me to get one of my bills so that I could review it with them over the phone. I know that if the real Eversource had called me, they would have had my account at hand. I asked if they were calling from Eversource, and they hung up.

Victim Location 06451
Type of a scam Utility

Called stating that $1500 payment was due, or else the power would be shut of in 30 minutes.

Victim Location 01001
Type of a scam Utility

Rude, persistent ladies on the phone saying they are calling from Eversource about lower rates. Last time I picked up I told them to stop calling and said I'm a minor/not a customer and they demanded to speak to an adult then hung up before I could yell at them more. Just blocked the number but previously they called at least 6 times in the past week or so. They have been calling my mom too.

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