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Etsygardens Powered By Shoplazza

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Etsygardens Powered By Shoplazza Reports & Reviews (2)

• Oct 12, 2021

Victim Location 55301
Total money lost $38
Type of a scam Online Purchase

I purchased a wreath that was advertised on Facebook. I have purchase several things on line and have had success. This site did send product but it looked nothing like the pictures on the site and was of ridiculously poor quality. I sent en email the day I received it lett ing them know that quality was terrible and I wanted to return the product for a full refund. Here is the email string...

Dear customer,

Thanks for visiting our website.

We support returns and refunds. It will takes more time and money to return your package. Can you consider our partial compensation?

We can offer a 10% refund as compensation,is it acceptable?

If you have any questions, please feel free to contact us, it's our great pleasure to help you here.

Best regards,

Rose

Customer Service Center

------------------ Original ------------------

From: ";

Date: Sun, Oct 10, 2021 09:45 PM

To: "service";

Subject: Re: Order No. KDE18224 Placed on Sep 22,2021

No, I would not consider a partial refund. I want to return the item for a full refund.

Sent from my iPhone

On Oct 10, 2021, at 5:47 AM, [email protected] wrote:

?

Dear Customer,

We are truly sorry for the inconvenience. Because the previous items were out of stock, will you please consider partial refund?

If you have any further questions, please feel free to contact us.

Best Regards,

Stephen

Customer Service Center

Here is just one article I found on this sompany since reserching them more.

https://rjsburlington.com/etsy-gardens-reviews/

------------------ Original ------------------

From: "";

Date: Fri, Oct 8, 2021 04:44 AM

To: "[email protected]";

Subject: Order No. KDE18224 Placed on Sep 22,2021

I received my wreath today. I'm very disappointed. I bought it for the price and because it looked nicer than some of the wreaths pictured at Williams Sonoma. It is cheaply made, looks nothing like the picture, flat and has no dimention and is all artifical but in a really bad way. I really can't believe you are passing this off for what is pictured. I will not hang this anywhere in my house and I'm unwilling to keep it and just eat the money spent. I would like to return this item and get my money back.

• Oct 11, 2021

Victim Location 29483
Total money lost $43.94
Type of a scam Online Purchase

I ordered a Fall Wreath - "Autumn sale White Pumpkins Ranunculus Wreath (50% discount) for $35.95 on 9/17/21. (look online - it is a beautiful wreath) On Saturday 10/3/2021 I received a CHEAP, SMALL, UNSIGHTLY, wreath delivered via plastic package with the wreath slightly crushed/damaged, pine cone fell off. I immediately contacted the email associated with my order and requested a correction to my order. After many emails the bottom line is that I was offered a 10% refund after I return the wreath I received (DID NOT ORDER THIS). It will cost me approximately $30 to ship the return product!! I will not be out another $30 to this company to receive only 10% back for a product I DID NOT ORDER. Their site states 100% GUARANTEE! THIS IS A SCAM. BEWARE - DO NOT ORDER FROM ETSYGARDENS!!!!

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Etsygardens Powered By Shoplazza Contacts

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www.etsygardens.com

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