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Epikbuild.com Reports & Reviews (4)

• Jul 21, 2023
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Ordered a 'litter robot' cat box in March 2023. Was told the item was on back order and would ship in the next few weeks and they would provide a shipping confirmation. Emailed a few weeks post-order requesting the status and received no response. Fast forward to July 2023 and still no product and I requested a refund of $59.97, which I have yet to receive. Researched this company online and several sites state they are a scam.

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- Apache Junction, AZ, USA • Jun 15, 2023
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They offered to ship a cat litter box off their website for much cheaper than the price was listed. There was always a discount.

We used email as a way to communicate they said our shipment that we paid for at the end of march/beginning April was on back order but I received a tracking number.

Each time I reached out they claimed they were doing everything they could and apologized for the delay. It was always the same email reply

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- Alvin, TX, USA • May 12, 2023
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Saw add on TikTok about automatic cat litter box - placed my order. 3 weeks later I contacted them the only way you can via the website and I was told there is a delay in shipping, then after a few more emails I was told it was on back order, however they are still selling it online. I told them I want to cancel my order was told I couldn't due to their policy. Their policy stated you could cancel as long as your order was not packaged and shipped - which mine wasn't. As of 05-10-23 the website is no longer valid.

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- La Crosse, WI, USA
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A friend sent me a social media ad for a sale on a cat box that I immediately purchased directly from the ad which stated that there were only 2 left. I then received a suspect email about my purchase being on backorder due to their recent viral promotion. But when I tried to look into that I discovered an obviously fake and unfinished store website with no actual business or product information. The video in their ad was for a $700 cat box called a Litter Robot sold by a real company. Upon realizing I'd been scammed I responded to the email requesting that the purchase be canceled and refunded. I received no response and promptly shut down the debit card that I'd given them the numbers and information for.

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