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Elsieandelton.com

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Elsieandelton.com Reports & Reviews (1)

- Stanardsville, VA, USA • Feb 04, 2026
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I bought an item from the Elsie and Elton New York site using PayPal as my payment source. The item that shipped to me looked nothing like the product advertised. It was not knit, nor a sweater hoodie as advertised. Instead I received a garment made of some white water-resistant-feeling polyester material with a faded print on top of the fabric.

I emailed the site's customer service as indicated for service and returns three times, because the return policy has a time-limited window. I never received a response. My third email was countered with a "failed to send" reply, stating the following:

Message not delivered

Your message couldn't be delivered to [email protected] because the remote server is misconfigured. See technical details below for more information.

There was no additional information. There is no customer service phone number.

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