DRAWLIFY Reports & Reviews

DRAWLIFY Reports & Reviews (35)

Victim Location 01040
Total money lost $37.92
Type of a scam Online Purchase

I saw an ad for a fun paint by the numbers during the beginning of the pandemic back in april, I thought it would be fun to have some thing like this to pass the time but I had been waiting months and months and months for it to arrive. I emailed many times to customer support and all I got was that I can’t get a refund and that the tracker hasn’t been updated and blamed covid for the delay even though I have received my other packages in a timely manner even if they were from China. I noticed the tracking number given to me didnt work but then looked it up and it hadnt progressed past May 1st which angered me because all I wanted to do was have a fun art project so I wasnt bored during quarantine. Anyway Drawlify is a huge scam and they should not be allowed to steal people’s money like this. Never got my product and never ordering from there again.

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This company is a complete joke! I send an email 100 days after I placed my order and this was the response I got. I send another email yet again this morning I ordered back in APRIL. Anyone actually get their order?

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Victim Location 21703
Total money lost $24.95
Type of a scam Online Purchase

I ordered a paint by numbers back in March 2020 from Drawlify. It is now Oct. 2020. I have sent several email asking where my item was. Each time it was something different. They gave me a tracking number the didn't work and when I asked about it, they claimed my package was lost in transit. They offered to resend it but i said no because it's been several months later. I would've never known this information if I didn't constantly email them. I told them I wanted a refund of my money. I was told that the refund process may take awhile for certain reasons. A month goes by, nothing from anyone. So I emailed the "guy" I was in contact with Monday, Oct. 26,2020 asking about an update on my refund. He didn't reply. I was sent a generic message telling me to go through their support system with my issue. I will be contacting my bank to try to get my refund because Drawlify has been sending me in loops since March 2020. Beware, do not order from this company

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I can't imagine how many people have order the painting from drawlify during covid. I ordered 3 paintings from them in april. After months and months of emailing them back and forth. I was lucky enough to received my orders the beginning of Oct. Overall.. this company definitely don't know how to run their business. Sucky part is all the orders are ship from China. But it's still unacceptable for not providing us with a legit tracking numbers. All they keep saying is because of covid. Other than that.. I'm glad 2 of the painting actually came out very nice. Hope all of you going to get your orders soon because for sure.. they won't refund you.

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[email protected]. Winnimie Taboso was the person I contact with.

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Who did you contact in order to finally get part of your order?

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I ordered a paint by number iN APRIL. Spent $36 or so never received. Every month i have reached out to get a update and every month i was sent to a broken website tracking number. Finally in August i received an email admitting to the loss of shipment and them asking if i wanted a 10% discount refund. That was a complete joke since 4 months had already gone by. I wanted my painting and a FULL refund felt was only fair and legit. Her it is now October 3rd no refund no painting and yes i emailed them yet again.

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I placed an order for one painting for $24.95 on 4/7/20 which I never received. Got an order confirmation with a tracking number, which never worked or moved from "order received". I emailed several times when nothing was received 3 weeks later as promised only to be told that because of COVID-19 things were delayed in customs. I requested a refund after about 2 months only to be told that you can't receive a refund until a product is received and returned. Worst refund policy ever. Eventually the tracking number was no longer valid and my order even disappeared from their system and my order number was not valid. They finally agreed to refund me in August, but over a month later, still no refund, just more excuses of running AP staff on a minimum and collecting/processing all the refund requests they have received all at once.
I have reported them to the Trade Commission. Better Business Bureau is next, along with VISA.
This company is a total scam. DO NOT ORDER FROM THEM!

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Victim Location UT 84009, USA
Total money lost $25
Type of a scam Online Purchase

Drawlify is a company who says they sell “paint by numbers” products. I ordered the product back in April, it is now September and nothing has arrived. The tracking link stopped working and when I reach out to them they give me a tracking number that says it’s still in China. I have ordered many things coming from China the past 6 months that arrive within 2 weeks. They say they can’t refund you until you receive the product which is never going to happen. Many people on the internet have voiced the same issue with them. It was only $25 but no more people should be scammed by them. They need to be stopped.

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Never received the order which costs around $150. Never can track the package. Scam! Been almost 6 months since I ordered. No one will talk to me at this point. Big scam! The screen shot of the last email I received about it was July 12th and I had asked for a refund but no refund allowed until you recieve the package and send it back. Stupid!

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Scammer's website DRAWLIFY.com
Total money lost $45
Type of a scam Online Purchase

I ordered 2 of the paint kits from this website in March. Received an email immediately after my purchase confirming my purchase & an estimated arrival date of middle of April. It is now about to be September & I STILL have not received my items. I have contacted their customer service MULTIPLE times asking for more info on my product & all they kept saying was that due to the pandemic their orders were backed up...but for almost 6 MONTHS? At that point I wanted my money back but they refused by saying that I would have to wait until my items arrived for me to get my money back but at that point why would I want to do that? Countless of emails were exchanged & I still have not received neither my money back nor my items. Needless to say, I am beyond annoyed.

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I ordered $87.82 worth of draw by numbers April 23rd and still have not received my order. This is a total scam. PayPal must be a part of it because they won't let me file a claim. Drawlify AKA [email protected] will send you a tracking number that says the item is being sent to some logistics center in China only for the trail to end there. Why? Because no item was really sent. THE FBI needs to get involved in this.

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I ordered a 40 dollar order back in late March and it is now August and I have not received my order. I emailed them several times for a tracking number, the last trackinf update was March, no further information. When I ask for a refund I don not get a reaponse from them.

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I ordered two paints in April. Have not seen any communication about shipping and then when I reached out one month later, they blamed the shipping carrier. I have had NUMEROUS packages arrive just fine from other companies. When I asked for a tracking number it says it was shipped on March 9th and that's it. It's JULY 21 and still NOTHING. When I demanded my money back they said since it's shipped they can't refund me. So I paid $$ for an order I never recieved. DO NOT ORDER FROM THIS COMPANY! WHAT A SCAM!

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I order two paintings in April 2020. The next day I received a confirmation email stating it would take five days to process. I was sent a tracking number that is impossible to track as it says my order was processed May 16, 2020. I received a follow-up email asking what I thought. I replied to this email to let them know that I was very disappointed with their customer service and shipping. During this email I stated I would like a refund and then I could not wait for the shipping I never received another email reply. Today I got an email stating that my shipping has been updated, when I checked the updated shipping it had the same information as before. Reading the reviews here I see that all the information is duplicate and that this is a scam. Please take our advice and do not buy from Drawlify

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Never received product or a refund. I placed my order of $162.67 on 4/26. I followed up via email multiple times asking for an update. I was told each time that there were delays due to COVID19 but that it was on its way. When checking the tracking number, it says the item was in process as of 5/16... but as of today (July 16) the item still isn’t showing in transit. THIS IS A SCAM. Do not order.

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I bought 2 items from this site for 80$ and this was in March. It’s JULY NOW! Everytime I request for my tracking number or an update on my order, they blame it on the shipping company. I asked for a refund 1 month ago, no response. I will be calling my bank tomorrow to dispute it and hopefully they can. Do not order from here!

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Thieves! Don't order from them! This company is awful! Customer service sucks! Ordered in March and still nothing. They will take your money and send you fake tracking, mind you that doesn't work half the time and lie to you about shipping! DO NOT PAY FIR ANYTHING FROM THEM!

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I saw their advertisement on facebook just like other people did. I figured since I've been stuck at home due to covid. Why not purchase something interesting to do. I spent over $100 because 2 of them is custom paint and it's a gift for my family. Now what? Been waiting for 3 months now and still hoping it will get deliver soon.

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I placed a order on 4/14/20. The website at the time and STILL says currently that the item I ordered is “in stock” and ships out in 24 HOURS. I received a shipping notification email, on 5/14/20. One month after ordering. The email states to “use the tracking number listed below.” Funny because there was no tracking number listed on the email. When you click the “track your package” button...shocking! The website says “tracking is currently unavailable” and has been listed that way on the website since I received that email in May! It’s July 11th, yet that tracking is still currently unavailable. It’s been nearly 3 months with no order. When you contact customer service you get fake tracking numbers that you can’t track. They won’t refund your money until you get your order, which you never do, so there’s the real scam.

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Ordered my paint by number in March, it's now July and I still haven't received my order. I reached out to customer service 6 times so far. Each time they tell me how it shipped and should arrive any day now. I am mad... I paid this company $40 to rip me off. I want my money back. I will file I will now go and file a claim with paypal and pray they can help me. DO NOT PURCHASE FROM THEM

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I ordered two framed paint by number kits at the beginning of the quarantine in early March. I still have not received anything. As everyone else has said, they said the delay was due to the pandemic but it has been 3 and a half months with two bum tracking numbers from them, neither of which has been updated since 5/1/2020. Two months ago! They refuse refunds. I was scammed out of $85. Now I have learned my lesson. Terrible customer service and "Scottie" can kiss my ***.

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