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Doona Reports & Reviews (2)

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The same experience happened to me. I checked out the link. I watched various YouTube videos. I logged into what was my account to check on delivery and it all looked very legit...

A few days later I tried to pull up the web site and a page (see attached-Scam 1) appeared saying this was a Phishing Site and when I went on to the site, the URL (see attached-Scam 2) could not be found. I should have known it was too good to be true and this is the first and last time I will and have fallen for a scam. Never again...

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- Minneapolis, MN, USA
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After a quick google search for a Doona stroller/car seat, this website was one of the first that popped up so I clicked it. I saw they were having a "sale" for 80% off and thought it would be a great deal. Usually these strollers run upwards of $600 so $97 sounded like an awesome deal...and there was only 13 hours left according to their website... So I bought it along with a second base and storage bag for a total of $149. After checking out which lead me through paypal (not terribly uncommon) the receipt I received did not provide a company name but rather only Chinese characters even though it was supposedly for the USA portion of the business. It was then I figured this wasn't legit and should do some searching. There are a handful of forums that warn against this and the site names referenced on each are just minor variations of the one I was on. I also found out Doona strollers very, very rarely go on sale which made the steep discount even more odd. A few hours later I sent a message asking for the order to be cancelled because there is no option for initiating a cancellation or return when I view my order history. Also odd - when I log in using the account I created in one place it shows my order totaled $99 and in another spot it shows I was charged $149. Unsure where this will land but concerned I'll be out the money. I'm considering putting a hold on my credit card to ensure the transaction doesn't post.

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