Discount Mask Reports & Reviews

Discount Mask Reports & Reviews (8)

I placed an order the end of January 2021 that was never received. After inquiring a couple of times I received the same email from 'Robin.' It's now the end of March and they have my $ but I don't have my order. It's futile to try to contact them as they either don't respond or send some BS email back. I also requested a refund and never heard back. It appears this is an outfit out of China. DO NOT order anything from this company unless you want to hand over $ that you will never see again.

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Ordered 3 mask on 2/17/21.. not received yet. Got confirmation email from Robin.. but no response from anyone on where our order is.. multiple emails sent.. no response.. no phone number to be found.. i did find an address.. next step. Certified Mail... this is $44.85
Something needs done...

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I placed a order on 8/12/20. In 12/20 zi discovered that my order had not been filled. I inquired about the merchandise and requested a full refund.

The 1st response was "I'll have to discuss this with a supervisor and get back to you. "

Another week or so passed and I could see the order had been mailed. I was livid as I requested a refund. I received a second response showing the refund policy which says they will charge a 15% restocking fee. I keep emailing discountmask about my refund and now no one is responding. I refused the package when it was delivered and now I can't get my $41.86 back.

I cant find my original method of payment therfore I cant dispute the charges. This company needs to be banned from doing business.

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I ordered 3 masks, I was not happy with the quality and mailed all 3 back after a few e-mails between myself and the company. They received the masks back August 28th, I have not received a refund yet. When I e-mail now they basically are ignoring them, Chelsea has been the name on the e-mails, when I accused her of not responding to me, she replied with I am looking into your refund. Have not heard from her. So they have my $43 and they have their product back and I have no refund. Any help in getting my refund would be appreciated.

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Scam, don’t lose your $$

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scam

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Victim Location 77047
Total money lost $48
Type of a scam Online Purchase

Hi. Paid online for toilet tissue and wet wipes to be sent to a Military base in mi. It is going on a week and the package has not been delivered. Cathetine Green [email protected]

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Mine was supposedly ship on April 22, still waiting. FedEx in Chino, California is still waiting for package. Thought this company was in the USA. But it isn't. I ordered on April 16th.

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Discount Mask Reports & Reviews (8)

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