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DirectTv Reports & Reviews (8)

- Rock Hill, SC, USA
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I was contacted via text from directtv advising they were running a special, please contact us. I contacted the phone number 855.224.8997, and i t was a directv line. I pressed option 5 for the promotion department. I spoke with a guy named Thom. He advised that directv was partnering with Ebay, and if I decided to take advantage of the promo that my bill would be $40 for the next 2 years (I must pay 6 months in advance). He advised that you must pay for it with an ebay card. Please get an ebay card for $240, and call back with so we can set you up.I got the cards. One was $200 and one was $40. I did not know which one was which. He provided my confirmation number. The next day, I receive a text that something went wrong with my payment. He said we were not able to verify the amount on the card. I have over nighted your money back, but we need to get the payment on file. Please go and get the $240. Long story short. I got the $240, no update to account. Contacted them the following Tuesday, and he requested an additional $400

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- Cleveland, OH, USA
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Direct TV and Amazon promotion - Free upgrade to movie channels but must pay 3 months with Amazon gift cDirect TV and Amazon promotion ards. I did not go through with it. Was supposed to purchase gift cards and call back (888-394-4135). Said Direct TV was calling me.

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- Miami, FL, USA
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I received a call from someone at 800-490-4388 who claimed to be from Direct TV & AT&T with a special promotion to reduce our monthly bill to $69.99 without losing any channels we currently get. He then passed me to a "supervisor" who said that this was a promotion being paid for by Amazon in order to promote their gift cards on the market, and that to activate it, I would need to go to a drug store and buy an Amazon gift card for $280 to cover the first 4 months of the promotional rate. He gave me a special "direct line to promotions" to call and a promo code to give them. The direct line number he gave me was 888-401-6381. By the time he was telling me that Amazon was paying for this promo I was very suspicious, and asked if I could use the promo code online or go through billing, and he said I needed to get the gift card today and call that line with the promo card. At this point, as I was already in front of the computer, I googled Direct TV AT&T Amazon scam and immediately found that this scam has been going on since at least sometime last year and has been reported numerous times.

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They claim to be DirectTv telling you they are going to add a 3 month preview of the HD package. He asked if that was ok and I said yeah. He then hung up. DirectTv has no knowledge of the phone number or the offer.

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- Midland, TX, USA
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I received a call from a fake direct tv representative about the opportunity to advance pay 4 months of tv service in order to qualify for a promotion. The promotion also came with 24 months of $60 payments as the discount. Apparently the deal was to pay with an Amazon gift card from CVS or Walgreens.

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direct tv through their 2 year contract sighn on for service promoted a 2 hundred dollar rebate I did everything the told me to do and numerous calls still no rebate I have researched other complaints about this same issue and there are thousands of others who have not received any promised rebates from this company

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DirectTV calls and says they will give you a package of channels (like the HD channel package) for free for three months because your a loyal customer. They say it normally cost X dollar. What they don't tell you is that after the free period they will start charging you. They strongly position it as a temporary gift. After the first time catching them, I've received two more calls attempting to wring more money from me with this "appreciation" gift which is why I know it is a program, not an innocent mistake. What a deceitful business practice.

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- Fort Worth, TX, USA
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Call from imposter claiming to be from DIRECTTV, The caller ID on my phone showed the number calling me was (800) 531-5000, which is the DIRECTTV phone number. The caller stated that DIRECTTV and AMAZON were now partnering to offer a 50% discount on DIRECTTV service for next two years to inaugurate their partnering. Required to pay 5 months in advance by getting a $450 AMAZON gift card and giving card number to DIRECT billing at (888) 905-4846. When called that number answers as DIRECTTV and gives normal options for making payment, changing package options or speak to a rep. When get a person, asks for info on back of gift card. Says it is accepted and should get an email confirmation in a day and applied to account in a few days. Never happened. Subsequently, DIRECTTV said was a scam and somehow the caller had ability to duplicate DIRECTTV's main number (800) 531-5000 and their answering service.

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