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Direct TV /Att Alert

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Direct TV /Att Alert Reports & Reviews (1)

The caller had obviously spoofed the number they called from and I could hear other people, boiler room sounds in the background. This foreign sounding person wanted to alert us that Direct TV is moving the position of their satellite in the sky and this guy needed to check our account to see about our receiver to make sure it will be compatible to the change or we will lose our direct tv service. To do that he needed our password to out direct tv account. He wanted our account number. I told him the pin # is 1234 he said no that's not correct. ( Which it truly is not) Then he said he needed the last 4 digits of my social security number. I told him we don't give that information over the phone. We went back and forth with his insisting he had to have it for us to keep our service. I asked him dozens of questions. He asked me for my birth date. I refused that too. He said he was giving me to his supervisor and asked me to hold. The second person sounded exactly like the first and started in asking for the exact same three things. Finally I told him we have direct tv insurance. If we don't get service they come and tend to the problem even changing out the receiver if necessary to fix it under the insurance policy we have with them. He finally said so you don't care if you lose your Direct Tv service. I said not really, it costs too much anyway. He hung up on me. They were really high pressuring me to give them this critical personal information.

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