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Deep squad Microsoft support Reports & Reviews (1)

- Farmington, NM, USA

On 10/16/20 I answered a call from a local call phone number. The man who had a strong accent said they were going to deduct $399 from my acct to renew my subscription. If I want to cancel I need to be in front of my computer. I asked why-he repeated his line. I asked again why I needed to be in front of computer. He became a bit haughty and said “Ma’am I just told you if you want to cancel you need to be in front of computer.” Again I asked why. The reason I was so adamant is because on 2-11-20 I was scammed by a company called Deep Squad Microsoft Support. I fell for it-hook, line and sinker, because at the time I was on my bank website checking my account and I got a popup saying someone was trying to access my account. It scared me. I called the number given-and fell for their scam. Gave me names of Alex and Marcus (billing manager). Also gave business names of Right Net Support, Gateway and Cloud Box Support. They connected me to the website for Cloud Box Support and went through the information. But after I hung up, I couldn’t get back on the website. Couldn’t find it anywhere. Immediately, I panicked and called my credit union and tried to cancel. It had already been deducted. So I closed that account and went to Geek Squad for help. They removed everything from my computer that was bad. Therefore, when I got this new call, I panicked that the same “company” was back. I told them I wanted to wait until my husband was home to discuss with him. I asked for his number and he gave me the 805-365-8044 number. He said the company name was Deep Squad Microsoft Support and his name was “Sam Wilson.” We never called back, but I did call my credit union to make sure my account was safe. After the first call I received more, even one from Helsingborg, Skane, Sweden. All saying they were deducting $399-$499 from my acct.

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