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Dazuma.us

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Dazuma.us Reports & Reviews (2)

- Pawtucket, RI, USA • Apr 12, 2023

I purchased a ceiling fan from them and they emailed days later saying it was out of stock. I requested a refund and after a couple days they said it would take 3 business days to process. When the refund didn't arrive, I reached out again and they said "the system was faulty" and I would take an additional 4 days to repair. I also called their phone number which does not work. Just a busy signal. No one buy from here.

- Lafayette, TN, USA

I placed a order on their website for (8) outdoor lights. After several days of no contact, I began sending emails and placing phone calls to check the status of shipping for the order. When I received no response for more than a week, and realized I had been scammed, I contacted my credit card company to reverse payment. The day my credit card company reversed payment, I received an email asking how they could help. I provided the details listed here and shared that I realized they were a scam. They stated they would get with the customer service department to get the order processed. I let them know I was not comfortable with the company and did not want the product . This morning, December 9th, I received an email stating they were shipping the product. This company is a fraud! I will not accept any product from them. Please alert everyone to avoid this group. Please let me know if you need any additional information

Thanks

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