SCAMDanceage Network ltd/Braveduty Reports & Reviews (11)
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Absolute Scam
Never received any communication from Danceage Network ltd/Braveduty or further communication from Pay Pal.
It's now Oct 21, 2021 and neither product has been delivered.
I contacted them as below:
Hello,
I received my Tactical Rip-resistant Loose Fit Shorts today and I am very disappointed that they are too small - certainly they are not Large (34-36"). I can see they are made in China, and this is perhaps why they are so small. I ordered 34-36" which should actually be quite loose on me, in fact I cannot even do them up.
Can you tell me how I can return them, or swap them for the next size larger please - which hopefully will actually be 34-36".
You really do need to state that people should order a whole size larger, I am sure this is not the first return/problem you have had, i.e. if someone is M suggest ordering L, and if someone is L suggest ordering XL.
Please let me know how I can return them,
Thank you
-- eventual reply:
Hi ,
Thanks for contacting us and apologize for the inconvenience!
The size is set by the factory
After verifying with the back office, we did send the right item to you.
According to our regulation, if there is no quality problem of the order, it is not supported to refund or exchange.
We will improve our quality of products and make the advertisement fit for real items in the future.
Giving you our most sincere apology.
1. They were sent from Markham Ontario, not China.
2. They know that a tracked parcel, costs $102 from Canada to China if I looked up their address to get the right address.
3. They know that once they offer a refund, you cannot have any sort of dialogue via PayPal except to provide a tracking number.
4. There are 95 complaints in the PayPal community, yet PayPal continues to enable their scam
5. PayPal will not review the case as they have closed it.
Avoid this company at all costs, they are purely a criminal outfit.
Building 2,
Jaisheng Technology Park
No : 422 Yanglang Road
Dalingshan Town
Dongguan City
Guangdong
China
Zip code 523820
Telephone 14775908413
I emailed the seller explaining the time it had taken to be delivered, the fact it was never delivered from the US, it was also damaged, so, Were they going to replace or refund? I sent them extensive photos of the damage and poor packaging and a polite request of what they were planning to do.
So daily emails commenced I think they must have passed it to the most illiterate individual in the office to deal with. The emails received couldn’t answer a straight question were evasive, rude and repetitive. They offered a $4 refund then $6 then informed me I had to return it to China at my own cost ! No one could sign a name to them. This went on for a week.
I had enough of going round in boring circles and opened a case with PayPal. I highlighted that I had paid USD in taxes, shipping when it had in fact been shipped within the U.K. and why would I want to return it to China when it had been supposedly shipped from the US? Absolute SCAM! Well their incompetence shone through, PayPal found in my favour and I had a full refund from PayPal.
So if you have the unfortunate experience of dealing with this company firstly don’t purchase a thing and secondly don’t give up chasing.
Wintersunsun, All way.Freshdesk.com and Warmhint were email addresses used when replying they seem to operate through many side arms and are to be AVOIDED at all costs