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I ordered flowers online from Franklin, WI but turns out they are actually in Florida. They attach themselves to the city as a local florist but aren't local. On Dec 30 I ordered and they were to be delivered. But when they weren’t delivered by 4:30 I called them and they said only customer service can help. Surprise - they were closed! So I sent an email and they responded by saying they will put money back onto my card. However, that has not happened. I have gotten no response and now no response either.

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