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"Customer Service Department"

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"Customer Service Department" Reports & Reviews (5)

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The caller said, "This is Josh with the Customer Service Department. Can you hear me, OK?" I answered, "yes, I can, Josh." Then an announcement about some offer began, and I hung up.

I believe this is a possible example of a scheme to record a "YES" response from me, etc.

When I called the number back, a recording said, "The survey to which you have responded has ended."

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- Englewood, CO, USA
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Phone call from "Josh from our customer service department. Can you hear me okay". I assume the phone number was ghosted off a local phone to prompt my answer. A recording went through a sales pitch about qualifying for some vacation and asked me a number of yes/no questions.

No direct request for money or ID, but I'd heard of this scam seeking to record "yes" answers.

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- Milwaukee, WI, USA
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Identified themselves as customer service, asked "Can you hear me?", then continued with relating information that I'd been selected to receive a trip. I didn't give any personal info but hung up, but did instinctively say "yeah" when asked. Will watch accounts as recommended by BBB. Have to mark questions about money below, but they may be incorrect as I hung up before proceeding too far into the spiel.

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Recieved a phone call from the number above from the "customer service department" and was promptly asked if they could hear me okay. I am aware of this scam and hung up immediately. I am registering the number.

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- Reno, NV, USA
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Voice that sounded recorded stated, "Hi, this is Josh from the Customer Service Department. Can you hear me?" Hung up immediately.

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