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Custom Tech Solutions

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Custom Tech Solutions Reports & Reviews (2)

- Nacogdoches, TX, USA

Several emails received and responded to. Thought was legit until I signed in to work and then realized they want me to do wire transfers.

They have a W4 on me, my banking info, a signed contract. I have saved all the info and screen shots of the info.

- Glendale, AZ, USA



Christine Simmons, HR <[email protected]>


[email protected]

Today at 2:03 PM

Good afternoon,

My apologies for the delay and thank you again for your interest in the

Account Manager position with Custom Tech Solutions! I'm sending you our

standard Employment Agreement in the attachment to this message: it

includes crucial details about the position duties, pay, schedule,

benefits, etc. Additional information about the company can be found at

our official website:

I've also made a list of FAQ and the answers to them about this position,

see below.

1. What is expected of Account Managers?

You don't have to be a web programmer/designer or have any IT experience

at all, because your job duties won't involve any coding, web design or

any other activities that require technical qualifications or education.

Account Manager's role is to represent the company to our existing clients

and maintain efficient communication between our headquarters in NYC and

our staff from United States and Europe. As an Account Manager you will be

a key player in every stage of the process, from managing customers and

processing their orders to monitoring product/services delivery in an

assigned developer team.

2. What hours will I be working?

There are 2 work shift options: you can work either part-time (20 hours

per week), or full-time (40 hours per week). The hours in the Employment

Agreement are given for YOUR time zone; they include an optional lunch

break for 1 hour: if you don't need one, you can simply start later or

finish your day earlier. Unfortunately, evening hours aren't an option. It

is possible to start working part-time and switch to full-time later (or

vice versa); however, you will need to notify us at least in 2 weeks prior

to the desired schedule changes.

3. What are the pay and bonuses for the position?

The starting salary is $3850 per month for full-time and $2000 per month

for part-time; this is a guaranteed monthly pay, not commission-based. All

numbers are given before taxes: you will receive a W4 form to fill out,

which will be used to calculate your state income tax deductions. The pay

is direct deposited into your account every 10 business days since your

actual start date. Just to make it clear: a start date would be your first

day on the job, not the effective date on the Employment Agreement.

A bonus in the amount of 20% of your monthly pay will also be added to

your paycheck per each client you've been working with during the month,

if there have been no complaints both from the client on your support

quality, and from your supervisor on your performance. However, if you

have been rude to a client, failed to meet the given deadline for an

assignment, or showed up late for work without a prior notice to your

supervisor, your bonus will most likely be cancelled.

4. Does the company provide me with a laptop?

No, we don't provide our employees with equipment, because any device with

the Internet access will be suitable for this job. If you have a laptop or

a Mac, a tablet of a smartphone, you will be able to access our corporate


5. Is there special training for this job?

There is a free online training course for 1-2 days, which are considered

as your first days of work and are paid by the company. The training

materials will be available upon your signing all paperwork and officially

becoming a new employee of Custom Tech Solutions.

Your assigned supervisor will be helping you with your first clients:

sending you detailed guidelines, giving you hints and recommendations and

taking you step-by-step through the whole process. We believe that

practice is more efficient than theory, and getting to actual work right

from the very beginning would be more helpful than taking extensive

training courses.

6. How do I get started?

When you're ready, please print out the Employment Agreement, fill in your

contact details and put the start date of your choice, then sign the

document, scan it and send back to me by email. If you don't have a

scanner, you can simply make a legible photo of a signed contract and

email it to me.

I will review the paperwork, ask additional questions if necessary, and

then send you the rest of forms to fill out, such as the W4, payroll, etc.

We're looking for people who can start working with us ASAP, preferably

this week.

If you have questions, please feel free to call me or email them to me as



Best regards,

Christine Simmons

Custom Tech Solutions, Inc.

Call us: (610) 440-3835</[email protected]>

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