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Crotchdart Reports & Reviews (65)

Same exact thing happened to me. They ripped me off for $62.58
I received 5 black face masks instead of a sewing machine.
I doubt I will get my money back having been through something like this with clothing from China.
The only reason I bought from them is because they had a US address in WA. state.
I will do my best to never buy anything from China ever again.
Check the labels of everything you buy. Make a phone call and talk to a person before you order online again.
Thieves

OMG! So that's what those 5 paper masks were! I received them about 2 weeks ago. When I saw they were from China, I immediately threw them away. Never did it once enter my mine that they were from Crotchdart, and they were sent in lieu of my sewing machine. Paypal also disputed my claim for the very same reasons stated previously. I am so angry with them...to take the word over a fake company versus a longtime, faithful customer. Never using Paypal again! (ordered machine on 4/10 - still fighting with Paypal for a refund. Not giving up)

I found out if the case was filed as Item Not Received previously PayPal would have to close it once tracking shows something was received.
Use reasoning item not as described

As someone said before, Crotchdart was a scam. I also was fooled, thinking PayPal would have checked the legitimacy. Ordered a sewing maching, said it was delivered 2 weeks ago, and the site is deleted when I tried to reach the seller.

I ordered a sewing machine on 4/11. They sent a tracking number on 6/11 4 masks were delivered. I am hoping PayPal will refund my money.

This is so disgusting. My "story" reads the same. These places change their web store & e mail names every couple of months so they can't be tracked. You'll find deals online for all kinds of name brand small appliances. Most shipped by this ems China packager which only ships packages a few ounces in weight! By the time I figured this out & notified PayPal they wouldn't do a thing. Telling them I ordered from WA state not China didn't matter...how this website was fraudulent. The site with the sewing machines was here today gone tomorrow just like our money folks! I used PayPal hoping it would protect my purchase. I still have not received anything & am fighting this. I realize it's probably a lost cause. I researched extensively beforehand but like I said they just change their names. Making webpages is easy I am just surprised PayPal doesn't check their sellers out better. How they can equal a few masks to the same value as a sewing machine is beyond me. If that's not a fraudulent sale what on earth is Paypal?

+1

Further thoughts to others who made PayPal purchases. Do you not feel we have a right to know this is a foreign exchange? When I look on my PP account it shows a China name. I do not even see a tracking # on mine. Even at that PP is giving them 20 days to respond. All they have to do in that time is mail me some cheap item. I lose my case. According to the rest of you that's ok with PP. When a seller signs an agreement with PP they are no different than us. Their address & banking info should be legit. If this is a USA bank this person should be able to be traced. If China perhaps not but PP should at the very least not allow use of PP or make them disclose on their website China purchase may take longer etc. If you look online today for the same sewing machine you bought you will see a new name. A newly designed website. Probably these same scumbugs making money off people who really worked for a living. Most of us wanted to do good for the world & make masks with our new sewing machines. That's why this bothers me so much. I'm 70+ years old not much of an activist but this really rubs me the wrong way. There has to be a way to get this changed. I'll write the BBB . complain to PP.. Anything else we can do?

I have similar experiences as well. I ordered a Singer 4423 heavy duty sewing machine from Crotchdart, on April 15, 2020.At the time I was ordering alot of elastic and other items online. Crotchdart didn't send me the sewing machine, instead I got 5 black masks! Seriously I just paid $62.58 for that? I tried contacting them and no response. I even disputed through PayPal and they denied my case and closed it. They told me my item was delivered. I don't know what to do now! Lesson learn!

YES THIS WEBSITE IS A SCAM!
I was trying to buy a sewing machine for a clothing line I am working on and I came upon this one sewing machine, down below is a picture of it, that cost me $59.99 which to me wasn't a bad price. I ordered it off Crotchdart. And pretty much everything seemed legit. I got a confirmation email, tracking number, and that's pretty much it. Seems legit right? Then as days go buy I start to wonder why my package was taking so long to arrive. I go to check where my package is at and I kid you not at on the tracking website they gave me, my package wasn't moving anywhere it stayed at 4/22 for a while! That's when I was concerned. So I emailed them just acting dumb and asked where my package was so they sent me a screenshot of where my package. I wanted to just to be sure. So below I have a screenshot of the tracking site that's in english (which is the one they sent me) and the one in their language (which is the one I screenshotted from the tracking site not translated-- by the way if you go to the whole screenshot of the tracking site, there's two parts of the tracking site one translated and the other not. I don't know why 4/22 isn't showing in the top part (the translated part) it's suppose to be translated which I find odd as well but let me continue with this disaster). So I waited a like a week or so and the tracking site stayed the same! So in my mind I thought I should check their website to be sure of how long my package would arrive and in the website it said 10-15 business days. I should of screenshotted that to be honest. So I email them again and mentioned that to them because at this point it was getting past 10-15 days and I was getting worried because in my head I was thinking maybe it's a scam. So they go ahead and say and I quote "Hello
I just checked the logistics information of your order for you. Your goods have been packaged and delivered to the airline for transportation. The latest logistics information is that the airline is already shipping. Please be patient. I am really sorry that due to the impact of the epidemic, outbound flights are decreasing and logistics are delayed. If you have any other questions, please email me. Thank you."

So I thought to myself alright let me just be patient. So, my package finally came in on May 28. And as I'm running downstairs all excited to see my package, I see a damn little package. And inside was 5 FACE MASKS! I WAS FURIOUS! I waited so damn long for them to get this order wrong! Are you kidding me? So I contacted them and they wanted proof basically so I sent them the photo you are all seeing and they said "Hi
I'm very sorry for the inconvenience,I have checked, the logistics accidentally sent the wrong product. How about we re-send the initial item to you?" I tried to negotiate with them so I said if my item can come earlier then sure but if not, I would like my refund. That's fair, right? So they said "Are you sure you want to resend it? It takes one month for re-shipment of goods to be sent out." I said "No its fine, its too long at this point. Can you cancel the order and give me my refund." They replied "Hi, if you stick to get the full refund, you should return the item to us, when we get it we will refund the full payment to you. How about refund 85% of the payment? And you can keep the items. You can save the high shipping fee also. Pls consider it again. Thank you." Then I go "Didn't your website say free shipping and returns? Why would I want to pay for shipping fee when you said on your website its free and plus it's not my fault you guys made the mistake of giving me the wrong product. I think it's upsetting I have to wait for a whole month close to two months." Then they proceeded to say "Really? Should I refund you the full amount? You can keep the goods, thank you." HOW UNPROFESSIONAL! Then I say "Yes, I want my refund. I need a more reliable company. It's not you guys." So they say ok but then try to negotiate with me saying "Or how about 90%? You can keep the goods without sending them back." I replied with "Can I please just have my money back! At this point, money is getting low for me so I need to my money to just pay off my bills instead of this sewing machine. My priority is my bills right now so please refund my money. Having your customer waiting this long just goes to show how unprofessional you are." They said ok then I asked how long the refund would take. They said 2-3 weeks. So as of now June 5th I am waiting on this refund. But today June 7 I go to check their website and it's completely gone! Does that not look suspicious! This person has some serious consequences because let me tell you things like this doesn't slide so easily. I will get my money back and thats on money! if y'all want to chat or anything here's my email... [email protected]

I have the same exact correspondence for my refund. Have been waiting a month now for it. I am getting ready to file with the fraud department. This is ridiculous that this can happen to so many people with no consequences.

one last one

a couple more

here are the receipts.

I orders a brother sewing machine 3 months ago and as off June 6,2020. I still do not have it with no updates.
I have requested numerous times for a refund they do not respond in a timely manor weeks later if I do get a response they tell me it’s still shipping.
Do not do not order anything from this place. I want my money back and I am also going to report to the BBB who ever owns this company is a horrible business

Ordered a sewing machine and two months later received a bag of cheap black paper masks. After reading some of the complaints I asked Pay Pal to cancel the order the day after I ordered it. They said not enough evidence .

+2

Same here because I received by tracking number

I guess they needed the money more than we did we all got scammed...lesson learned i will never order off line a ever again

I ordered a sewing machine April 15 2020 and waited they would email me and said he order would be here contacted them a bunch of times the tracking number matched the package and what they sent to me but the package came today and it was five face masks I would like my money back I paid 58.92 I'm very disgusted in this situation

Contact the BBB same thing happen to me except I have not received anything

This company is a complete scam. I ordered an item on April 10th, and I finally got it today. Before receiving the item I was finding all these negative reviews. I felt like I just got played. I immediately ask for a refund. They denied saying that the order had already been shipped. To make a long story short my suspicions were correct. Instead of receiving his sewing machine like I initially ordered and paid for. I have the receipt stating the sewing machine and model with the price. I received 5 disposable cheaply made face masks instead... now they won't refund my money. You can see on the packaging slip, the tracking number is the same as the emil that was sent to me as well. This was a complete scam.

Erick C. Good luck i have been in contact with them waiting for my refund for a month with nothing yet.

Iv been in communication with them. They send there emails at 2 in the morning. I sent them the pictures and the link to this site. Iv already contacted PayPal and my Credit company. Im very confident ill be getting my money back very soon.

Same thing happen to me days ago. Going to do something about this . This is not right. They shouldn't get away with scaming people like this.

On April 11th 2020 I ordered a sewing machine from this company and as of yesterday, May 30th 2020 I was sent 5 black face masks that I did not order.

April 11th 2020 I ordered a sewing machine and yesterday, May 30th 2020 I received 5 black face masks. I'm livid! It was to further my business and I've been defrauded. I have submitted the order receipt that they emailed to me and a picture of what I received. Something needs to be done about this company.
My email: [email protected]

+1

I ordered a sewing machine for $56.19 cents and they sent me a pack of mask I never ordered mask... I want my money back

+2

Order a sewing machine that I did not get 4/17/20 I need a refund can’t contact! They are a scam website!

+1

Hopefully you paid through Paypal. If so, file a claim. They will never send you what you paid for. I purchased a sewing machine in April. A month later I received 3 cheap face masks. Currently out $58. This is the current email address: [email protected] They are in China and send an answer (sometimes) over night. It is currently 12:48am and they sent a non-answer email regarding my refund. Why I replied 2 minutes later, no response. I'm pissed off, but glad it is only $58.

April 15, I was looking for new sewing to start making masks, so I went online and found this website Crotchdart. I thought I purchased a new sewing machine. I emailed to check the status and gave me a "Fake tracking #" stating the origin of my machine was China. I emailed and said i want to cancel and was told my machine was on the way. Yesterday in my MAILBOX WAS A PACKAGE AND TWO FAKE MASK. I contacted my bank and informed them I will be emailing all the sites possible because they are scammers.

- Brooklyn, NY, USA

On April 15, I was looking for new sewing to start making masks, so I went online and found this website Crotchdart. I thought I purchased a new sewing machine. I emailed to check the status and they gave me a "Fake tracking #" stating the origin of my machine was China. I emailed and said I want to cancel and was told my machine was on the way. Yesterday in my MAILBOX WAS A PACKAGE AND TWO FAKE MASKS. I contacted my bank and informed them I will be emailing all the sites possible because they are scammers. The seller had the nerve to say when I emailed them, I purchased a sewing machine. The emailed sent back states “sorry if you did not get the item you order to send a picture”.

- Lynchburg, VA, USA

I ordered a sewing machine from this website and asked several times for order cancellation and refund, but it never happened. I finally got an email with a tracking number and received the package today from China. The package was not a sewing machine, but face masks. I have been in an email war with them trying to get my money back but I do not see a refund happening in the future.

After reading about a scam re coronavirus masks, $49. plus dollars, from an address in california , with 2 different email addresses, and 2 business names I am convinced that the one I would like to be investigated is also a scam. My sewing machine broke down while I was making masks to give give to family, friends and neighbors, so I started looking on line for a new one,this is when I came across what I believe to be a scam. It sounds almost identical to the scam I read about, hundreds of machines, all priced virtually the same around $ 60. with 2 different addresses, 2 different Business names & email addresses....#1. [email protected], 1926 south 67th st, suite 250, Omaha , Nebraska, 68106.

#2...Crotchcraft.sale@ outlook.com, Tel. 1 845 636 0200, 1527 Fruitland drive, Bellingham, WA.98226. I do not have proof that these people are scammers, but I do not want to risk any monies to prove it, but the evidence seems very strong to me. What do you think? Please, please

investigate .

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