CROCSKY Reports & Reviews (1)File a complaint
Victim Location 72903
Total money lost $69.85
Type of a scam Online Purchase
Items were promoted on Facebook. I Ordered two items March 7, received updates item was in process. March 15, Received notification items were ready to ship and being transported to the warehouse. I would receive tracking information at that time. March 31 approx, still have not received items or tracking number. I Contacted the company for an update. They said the item was on the way to the warehouse for shipping. (So, nothing has happened in two weeks). I purchased this item through paypal, I contacted paypal for resolution that I have not received item. Paypal put me in additional contact w/ the the company. The company responded that due to brick and mortor businesses closing nationwide, this has delayed all shipping times with their carriers and is out of their control. They referred me to their website for updated shipping policy. Shipping policy says orders are processed in about 5 days. Tracking numbers provided and expect items within 14 days of shipment. I've been waiting a month. They are using shipping carriers as an excuse that my items have not been shipped when they haven't even shipped the item.
In researching further, many complaints on website of scamadvisor.com shows people having the exact same experience I have had. They are contacting their bank/ credit cards to reverse the charges. They have never received their item and are being giving excuses of why shipment is delayed. Further inspection, the items look photo shopped on the website of crocsky.com and are exactly the same experiences as another website reported as a scam on here called crocsify. Exact same pictures/ product, exact same runaround of excuses of people not getting their product. I can't find crocsky on here, but I have now escalated my claim w/paypal for a refund. My return of money is pending for further review of a third party. The paypal payment went to GIFTS COMPANY LIMITED. I don't believe this is a legitimate business and they have facebook ads all over. I haven't found any reviews that people actually received the items they ordered. Just shipping delay excuses. I can't be the only one suspicious that this company is trying to rip people off.
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