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Couturesh Reports & Reviews (2)

- Haleiwa, HI, USA • May 20, 2025
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I made an order through Facebook ad, used Apple Pay. Received email order was shipped then delivered. After a couple of days after so-called delivery, I emailed customer service whom suggested I check with my neighbors or take it up with my local post office to find the lost package. They refused to refund or replace my order. I normally received packages every week so it should have been delivered as my mail/ups/fed ex people know my name and address. Not sure what to do next expect report the website for terrible customer service and bad business not even offering to refund my item that was not received.

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- Beverly, OH, USA • Mar 19, 2025
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I tried to purchase 3 as that were suppose to be as comfortable as a sports bra but look feminine with lace on the front and hook in the front. I ordered my normal size and everything works except there is no band to hold the bras on the body so they slip upward. I contacted the company via email because it says they have to ok the return before anything is returned. So I did contact them and they made me an offer to keep the bras and they would give me $4 US dollars back. I contacted them again to say this was unacceptable I want my entire purchase refunded and that I would return the product. They came back with another offer of $8 US dollars. So I told them no and that I would be returning the product. At this point I wasn’t sure if I would get my money back and the items cost over $20 to ship to china. So I decided not to return them because I didn’t want to be out $60.00.

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