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Consumer Collections Inc.

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Consumer Collections Inc. Reports & Reviews (4)

Got a call from a John Bennett claiming he was from a collection agency,
and that I was delinquent on a Lab bill from Quest Laboratories 2 years ago, before I gave him any information, I called Quest Labs and told them what occurred ,looked my info up and found nothing, tried to call him back,
and who ever answered the phone hung up. SCAM

- Glenns Ferry, ID, USA

I got a call on 6-26-2020 telling me I had been turned in for collection by us diagnostic lab. They said I had to pay them or they would send me in for a judgement. I told the person(Tina) who contacted me that I would not pay anything until I contacted my insurance. I then hung up and called my insurance and she did some checking, and told me that a bill for that service had not been turned in, but if they would send a bill they would pay it. She put me on hold and tried the number I was given, she said it would connect but no one came on the line. She tried to call 3 times with the same result. So I tried the number and connected with Tina and told her what my insurance company had said. She then put her floor manager on the line and was he was very rude and said they could not bill the insurance as that would be double billing and if I didn't pay the amount right then he was turning me in for a judgement. I then started checking with my doctor on the date they had given me and for 2 and a half weeks have been trying to get this resolved. On 7-13-2020 I talked to the billing manager at my doctor's office and told her what was going on. She checked with the doctors office the lab and the hospital and no one had turned me in for collection. Sen then told me I was being scammed. I have never received ant written notice from this collection company, so the only information I have is their name Consumer Collection, the person I talked to was Tina and the phone number she gave me was 208-231-9333. I hope I have given you enough information to file a complaint.

Called my grandmother wanting a payment from 2018 for blood work. But hung up on her when she mentioned calling BBB.com

- Bayside, NY, USA

This is a SCAM. Please BEWARE!!!

They call and ask for money upfront over the phone ($404.68) (Received calls from Wes, Jackie, Elizabeth Murphy (apparently a supervisor). They inform you that the call is being recorded. They state if you do not pay your credit score will be affected. My question to them was: What was the date of service for a medical bill? and Who was the provider? After speaking to three different people, they informed me it was for complete lab workup 2 years ago at a U.S. Diagnostics, Inc. Well after investigating myself, US Diagnostics is a blood glucose meter supplier. My insurance company did not receive any claims for the date of service in question. BEWARE THEY ARE A SCAM!

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