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Sharing is caring! Having problems with Use ScamPulse to make a complaint Reports & Reviews (7)

• Jan 09, 2024

Ordered a shirt on Dec. 14, 2023. It finally arrived on Jan 8, 2024. The shirt is nothing like what was pictured on their website. I received a polyester sweatshirt with a blurry decal imprint. The shirt is also too small. Attempting to contact company for refund but I'm not holding out much hope.
The first photo is from the website. The second photo is what I received.
This company is out of China and the quality is nothing like the photos on the website
This company is out of China and the quality is nothing like the photos on the website

- Hutchinson, KS, USA • Nov 15, 2023

I ordered a Halloween sweatshirt on Oct 5th. It did not arrive until November! When it did arrive the material was made of cheap polyester and was not the color that I ordered. I immediately emailed customer service which I am still haggaling with because they do not want to send a return label or give me a return! They said they are not responsible for shipping and I have to send this back to China! The return label on the package says California. This is a fraudulent company with zero business ethics. The horrible reviews are all true and I wish I would've read them before placing the order. The company wants to send me a coupon instead of doing the right thing. I have told them that I will never buy from this company again. So have no use for a coupon. Do not buy from this company!

- Tuscumbia, AL, USA • Nov 08, 2023

Ordered a sweatshirt. Product was not quality in picture. Asked for return and got immediate response that they would refund 30% due to high international shipping prices and keep the product. Did not accept this and asked for return info and shipping label. Immediate response they would give 50% cash back and keep product. I could except this or send it back on my own.. The product they sent isn’t worth 50% what I paid and I paid shipping for it. These responses are automated and they end up getting money for a very cheap products that do not look like the picture they use to sell them.

• Nov 07, 2023

This company does not stand behind their products. Products are cheaply made/uncomfortable and run crazy small. A 4x should atleast fit an size 14. Cannot get return or refund. Turns out it's in China and a $103 order was going to cost me $180 to return. Emails after emails, I'm stuck with terrible merch and wasted $103. I ordered on 9/11/2023, by mid October I finally received what can only be described as cardboard like material I wouldn’t have my dog lay on. They prolonged refund and return requests and ultimately I am stuck with the product. Stay far far from this place. I also found they claimed to be US company, but my charge showed up a different business name and a return would be in China and ultimate communication through PayPal was from India I think? I have yet to have a resolution
Scamming site

- Pasadena, MD, USA • Oct 26, 2023

I placed my order for a sweatshirt on 9/30/23. After 10 days I contacted the company to cancel my order, but they refused, even though it hadn't been shipped. Finally on 10/24/23 I received my order, and it's horrible. It looks nothing like the soft cozy sweatshirt in the picture. It has terrible quality, like a football jersey. To get a refund I'd have to pay shipping.... back to China!!! It's a disgrace a company like this is allowed to be in business.

- Burlington, NC, USA

I placed an order via their website on 2/7/23. Received my order confirmation stating they will email again when the order is ready to ship. I never received an email so I reached back out on 2/22/23 asking for an order update and got a generic email about how it takes a long time to process and to be patient. Still nothing as of 3/7/23 so I emailed support again requesting a refund as still nothing has shipped and received a generic email back asking if I would accept a $5 coupon instead. On 3/10/23 I denied the coupon and insisted a refund. On 3/13/23 I received an email that they were sending it to the appropriate department for a refund. Still nothing so on 3/20/23 I followed back up via email about my refund and received another email that they are working on it. As of 3/22/23 I have not received communication or a refund. This is a scam!

- Panama City, FL, USA featured a legitimate-looking website with womens clothing and fashion. I ordered a dress on 18 January 2023 and paid $35.38. The order never arrived and on 8 February 2023, I requested via email a cancellation and refund as the order had not yet shipped. They did not respond to several emails but finally responded and said it would take time to process a refund and I needed to be patient. This was a week ago, and still no correspondence or refund.

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