Sign in  

College Prep Foundation

Sharing is caring! Having problems with College Prep Foundation? Use ScamPulse to make a complaint

College Prep Foundation Reports & Reviews (1)

- Clackamas, OR, USA
Report

College Prep Foundation makes random phone calls that prey on college-bound teens. They claim your teen checked a box during their PSAT college exam that solicits students to enter their parent's phone number for a free 30-day trial of SAT/ACT college exam prep material sent via mail that contains two CD-Roms. The product is antiquated, and does not seem compatiable for computers, and comes with no instructions. You are told on the phone you have a month to review the product, and receive a full refund if not interested. You are instructed to send the material back with vague instructions. They charge you up front for a deposit of $219.84, which I was charged on April 21, 2020 on my credit card they asked for on the phone. I called the following month to confirm instructions to return the product, and the associate told me I still had until the end of the month to review their product. I proceeded to send the product back to the return address provided, via US Mail. It would have arrived by May 31st. I never received a refund. In fact, they proceed to charge me an additional $69.95. Alarmed by more charges, I called to dispute the charge, speaking to the same associate. I asked to refund it and he claimed I was past the trial period, but would send the message to the management that I attempted to return the product and asked for a refund. I never received a refund, and each time I call, they don't give me a straight answer, and claim that I did not meet their return policy guidelines, despite what their associate told me on the phone. I looked them up finally on BBB, and it shows this College Prep Foundation is out of business with three or four locations listed. A month after I sent the product back to their address, I received it as returned mail marked "refused." When I called about this, the associate told me that if it was received past the due date, they would refuse the return. Again, I was told I had until the end of the month of May to return the product. (I received the returned mail dated 6/30/20 back to my home address.) I have been disputing this charge for almost two months, asking for a refund. The last phone call I made on 7/21/20-the associate claimed he had to convey my message to a manager, and he could not do anything further. He hung up on me while I was speaking. That is when I looked up the company on ScamPulse.com and noticed all its locations are marked "out of business." I have made a dispute of the charge with my credit card to see if they can handle the credit due. Please see image attached of the returned package.

Useful
Reply
Check fields!

Report College Prep Foundation


Upload here Increase visibility and credibility of your review by
adding a photo, document or video
Submit

College Prep Foundation Contacts

If you know any contact information for College Prep Foundation, help other victims by adding it!

Add new contacts
| A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New