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Cloud Lights

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Cloud Lights Reports & Reviews (1)

- Indianapolis, IN, USA

I saw an ad on Facebook that this website was having a huge sale on their products. I bought three items to qualify for free shipping. This was on May 17th, 2019. After a few weeks I tried the tracking number they emailed me and it went nowhere.

I tried to find a customer service email or phone number, but there wasn't any. I was able to send a message through Facebook Messenger and a representative replied that they were processing my order and it would be shipped soon. When I didn't receive anything else a few weeks later, I sent a new message asking for a refund and to cancel my order.

They have stopped replying and did not issue a refund. I have reported their page to Facebook administration as well. Based on other comments, a lot of people have been scammed by this company.

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