Client Processing Reports & Reviews (3)
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SCAMPULSE
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SCAMPULSE
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Reported details
They moved my ownership services to StartFresh Financial and when I deferred for school, everything seemed okay until recently when I got a ding from my credit report saying my loan was 90-120 days past due. This was usually since it was deferred. I called StartFresh Financial and got no answer. So I called the *** servicer directly and they mentioned I needed to start paying back the loan back in January. However, I was not informed by email or phone or letter of this at all. So I was past due of over $1000 dollars, without even realizing it. The *** *** had then told me that they do all consolidations and income certifications for free and a third party servicer was not needed. They also were nice enough to send a payment history and Processing Services and Start Fresh Financial have been basically pocketing most of my money. I saw maybe 4-6 payments on my account but I had been paying them from November 2014-January 2018.
DO NOT go through third-party servicers. They steal your money for services you could have done on your own through the Federal Government.
Reported details