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Choicehotels.com Reports & Reviews (1)

- Pacolet, SC, USA • Mar 15, 2024
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I booked this hotel for 90$ with Expedia. When I got in the hotel to stay in my room with my husband and 2 month old son, the "owner" at the front told me there would be an additional upcharge of 100$ for the rooms "expenditures" I asked what the expenditures were and he said it was if I "stole a pillow". So I tried to pay for it with the card I used for Expedia since he said I could only pay for it with a card with the same name as on Expedias website. I tried and he told me my cashapp card wasn't a bank card. It works through Sutton bank so I know that's false. I then asked him for a refund and he told me the same thing. That it wasn't a bank card and I'd have to contact Expedia. Well I did contact Expedia later. And they called the same hotel and asked him if he wanted to give me a refund. He said "no" for the same reason. Even cashapps bank said he could've easily done the refund, but he didn't want to.

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