Chicsday Reports & Reviews

Chicsday Reports & Reviews (3)

I ordered and bought two pairs of shoes November 2020 I still have not received my shoes and there’s not a telephone number to speak to anyone I did send them an email and they’re telling me it’s getting shipped to me and I still have not received nothing I paid $70 for two pairs of shoes and still have not received them

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Reported details

Total money lost: $68.92
Type of a scam: Online Purchase

I was scrolling through Instagram when I came across an ad for Chicsday, an online women's shoe store. I purchased two pairs of sneakers via PayPal. One pair is Burgundy and the second pair is Navy blue. I waited over a month. After sending an email to inquire about the status of the package, I received one pair of sneakers on February 4th, 2021. But the label on the package stated that it was sent out as late as January 27th, 2021. I sent an email to inquire about the second pair of shoes.

I was told that when there are multiple pairs within an order, they are packaged separately and that I should expect the second pair to arrive separately.

I waited seven days and sent a follow up email letting them know that I still have not received the second pair of sneakers and I noticed that they closed out my order on the website, pretty much marking my order as complete. So in my follow up email, I inquired about a separate tracking number for the second pair of sneakers. They responded, " we will push your order." But did not say anything about tracking information.

I waited another 7 days and received nothing. Today, I sent an email requesting a refund for the second pair of sneakers. I am currently waiting for a reply as it has been a total of 51 days since I've placed my order and I have not received what I paid for. The shoes that I did receive are not even the correct size. So I have to count that as a loss because I'll get charged for sending it back. This place is an obvious scam, the customer service is not helpful, the email responses are not even professionally written. Since my initial encounter with this company, I haven't seen their ads on Instagram ever again and a quick Google search yields negative reviews about the company, in general. They do not have any contact information other than the one email address.

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Reported details

Website: chicsday.com
Email: [email protected]
Country: United States
Type of a scam: Online Purchase
Initial means of contact: Social media (e.g., Facebook)

Ordered a pair of tennis shoes and never received and keep getting generated emails saying they are delayed

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