SCAMChicsday Reports & Reviews (3)
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I was told that when there are multiple pairs within an order, they are packaged separately and that I should expect the second pair to arrive separately.
I waited seven days and sent a follow up email letting them know that I still have not received the second pair of sneakers and I noticed that they closed out my order on the website, pretty much marking my order as complete. So in my follow up email, I inquired about a separate tracking number for the second pair of sneakers. They responded, " we will push your order." But did not say anything about tracking information.
I waited another 7 days and received nothing. Today, I sent an email requesting a refund for the second pair of sneakers. I am currently waiting for a reply as it has been a total of 51 days since I've placed my order and I have not received what I paid for. The shoes that I did receive are not even the correct size. So I have to count that as a loss because I'll get charged for sending it back. This place is an obvious scam, the customer service is not helpful, the email responses are not even professionally written. Since my initial encounter with this company, I haven't seen their ads on Instagram ever again and a quick Google search yields negative reviews about the company, in general. They do not have any contact information other than the one email address.