Chase Bank Reports & Reviews

Chase Bank Reports & Reviews (34)

- Fort Gratiot, MI, USA • Dec 29, 2023

Scammer's phone (810) 488-9159
Country United States
Victim Location MI 48059, USA
Type of a scam Bank/Credit Card Company Imposter

Called and said they were from Chase Bank. Said, hello, hello, hello. Can you hear me. Female voice

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- Woodland, CA, USA • Jun 23, 2023

Scammer's phone (530) 661-7109
Scammer's address Woodland, CA 95695, USA
Country United States
Victim Location CA 95695, USA
Type of a scam Bank/Credit Card Company Imposter

I received a phone call on my cellphone at 3:37pm on Frida, June 23. The male voice said, "Is this, (my name)?". I said yes. He said he was from Chase Bank and need to update my information. He asked if it was a good time and i said no, i had a meeting to get to. He said the number was his direct line. I told him I would go to the bank and hung up.

I called my local Chase Bank and they were unable to locate the "direct" line and they said they would not call to update information.

The call took 57 seconds long.

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Victim Location NV 89184, USA
Total money lost $13,000
Type of a scam Credit Cards

I was scammed by getting on the phone with someone claiming to be Chase. The caller ID came up under Chase claiming that somebody was trying to use my card. They had me on the phone for over an hour claiming they were fixing my account and reversing the charges. They sent me a link to click on. Unfortunately I clicked on the link and it gave them access to my phone. Then it wasn’t a scam. It turned into a full hack and account take over. They went into my account and transferred money from my personal account to my savings account and then went into the wire transfer section and wired $13,000 to a Brent Charles at Bank of America. I never authorized anything. I never entered in his name. This all happened on January 18. Chase denied my claim twice and now they’re claiming it’s at the executive level for the past two weeks and they’re still investigating. I have not seen any of my money back. You can see in the attachments of the screenshot from the phone calls and text messages. Please please please help me file this claim so I can report this to Chase and hopefully they will give me my money back.

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Victim Location 45429
Type of a scam Credit Cards

Scammer indicated that my Chase Debit card, which I don’t have, was frozen. To prevent fraud, scammer provided phone contact to fix.

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Victim Location 44312
Type of a scam Other

I received an email from "Chase Bank" stating "All parties have completed. Thank you for banking with us."; I don't bank with Chase. Gave me a document to review which I did not open.

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Victim Location 85716
Type of a scam Credit Cards

Initially received call with 202 area code caller I'd NRC female asking "may I ask you one question". When I replied yes caller hung up. Later that evening got text stating bank account is frozen due to fraudulent activity and to respond to non chase email. I did not respond recognized scam. The NRC 202 called me repeatedly on land line which I never answered. Today they called with local area code and when I answered no one responded. There was no caller I'd name. Tonight same thing as before. A text from JP-Chase (Alerts). Dear user we closed your debit card kindly visit https://abre.ai/dent to update.

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Victim Location 60660
Type of a scam Phishing

Phishing scam claiming to be from chase bank. The scammer to a screenshot a chase bank advertisement and altered the ad. The ad had 2 separate physical addresses, one probably from where the ad originated from and other from central indiana. The email came from [email protected] and had an image (copy of another companies ad which I could not opt out of without clicking the modified image) that led to an unsecure webpage: http://newsletternest.com/dmZxdEMxZVNOUk83VWRwMVRpOFBiRnlRK0pZdDg3RzYreXM0ZWtzZm...⇄

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- Temecula, CA, USA

Scammer's phone 828-600-6046
Country United States
Victim Location CA 92592, USA
Total money lost $1,400
Type of a scam Bank/Credit Card Company Imposter Scam

I received a text on Monday, August 23, 2021 at 2:09 PM from

828–6 00–6046 stating the following:

CHASE BANK: fraud alert:zelle payment in the amount of $3500.00 If you made this transaction reply yes If not reply no.

I also received this one immediately afterwards:

FreeMsg: CHASE fraud dept. Did You attempt to $205.95 at WALMART SUPER CEN 2020 Reply YES or NO. Case 369-3606 to opt out reply stop. Since it looked a little suspicious to me I instead called Chase directly at 1-800–935–9935.

Once on the line with an operator from chase (or so I thought) I then asked them if they sent me the text message. The operator said yes and said they were going to cancel my debit card and send me a new one (when I finally went to the bank in person, the banker said the card had not been canceled and a new one had not been submitted to be mailed out). They verified my address was correct and it was. I then asked if there was anything more I could do to protect myself because this was like the third card in a matter of only a couple months that has been hacked into. They said they would transfer me to their fraud department. It didn’t go through right away and then an incoming call from Chase came, and I, assuming it was the transfer I was hoping talk to, I answered it. This man told me he was going to help me reverse the charges that were scheduled to be removed from my account at noon that day. He walked me through how to set up my Chase account to send the money to myself so he could see the name they were trying to perform this transaction through. We added myself myself to the zelle portion of Chases website and he had me add my name as the person going to be sending the money. He tried to get me to send $3500, the amount than initially was trying to be taken out of my account, but it wouldn’t work because I didn’t have that much in my bank account. I can’t remember if I volunteered it or if he asked me how much I had but I had roughly $1420 or so in my account so he said to go ahead and transfer $1400 instead. Once I heard from my husband that the money has been taken out of our account and it was sent to my name, the call was dropped and I was on hold once more with the first banker I spoke with when I was waiting to be transferred and received the incoming call, which I thought was the fraud dept from Chase. I continue to stay on hold for another 20 minutes until I myself hung up and then received this text :

Send money with Zelle message from TD Bank. @ 1-800- 493-7562. Tanya L McCart sent you $1400. We’ll deposit this send money with zelle payment to your TD bank account.Reply help for help, reply stop for stop. Message and data rates may apply.

I don’t even have a TD Bank account. And the guy on the phone didn’t say it was going to go to this account, he made it sound like it was going directly to me. I'm pretty sure he's the one who told me to respond to the text, saying no it wasn't me trying to take out the $3500 but it could have been the first banker I spoke with at Chase too, my memory is a little blurry on that but I was asked to respond by one of the two people).

My bank, once I went in person, will not confirm whether this first text, the one that said they were trying to take out money for use at Walmart and $3500 to Zelle is their number or not. Some of the people there have said yes, some have said probably not but one has said no.So then I ask why did the banker I called said yes it was Chase alerting me, they don't have an answer. Chase has decided not to give me my money back as of right now (mostly because this was all performed through a third-party service, Zelle) and Zelle is not responding to their attempts to contact them to reverse the charges and to give me back my money. I have not tried to open a TD account because the lady I have been dealing with at the bank says that bank is for investors. I’m assuming the money is gone and I accept that because yes, I did answer the call that came in and follow the man's instructions, which I shouldn't have, but I am still upset that the banker I first called said this text I received was Chase (I never read the number to them I just read the text from (828) 600-6046. I believe this alert was not from Chase however, that the upsetting part especially because I'm the one who called the correct Chase number!

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Victim Location 40502
Type of a scam Credit Cards

This number called me saying they were with Chase Bank, since I do not have a credit card or bank account with chase I stayed on the line to let them know not to contact me again. When a person came on the phone I told them I didn’t have an account with Chase or a credit card and did not want them to ever call my phone again. The “lady” was foreign and said to me “[censored] you” and hung up. I thought I would report it to the bbb so you can inform Chase Bank they are using their name and speaking to people that way. Thank you for your time.

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- O Fallon, MO, USA

Scammer's email [email protected]
Country United States
Victim Location MO 63368, USA
Type of a scam Identity Theft

I was called on my cell phone last week. The caller said they were with Chase Bank fraud department and wanted to review a few potential fraudulent charges. They did NOT ask me any personal information. I asked them what card they were calling about and was told my Chase Sapphire Reserve. Seemed legit. They said they had to verify they were talking to me and they would send me a 5 digit code by text. They then asked me to read it back to them. Once they had that they asked me a about a charge from Macy's for over $1000 and another for Sax Fifth Avenue for over $1200. I told them they were not my charges. They told me not to worry that both charges were declined at point of service. They said they would be freezing my card and I should expect a new card in a few days.

The next morning I got a call from Chase "Fraud department" again. They said they wanted to verify a couple of charges from the same morning. I explained that someone had called me the night before and had already shut my card off. They then told me that was the Scammer. Here is how it worked: They called me because they had probably gotten my information (card/cell phone, etc.) from the dark web. They were attempting to add my Chase card to their Apple Wallet on their phone. When they were prompted for the code sent by text, they then had to call ME to get it. The next morning they had apparently downloaded it onto 2 phones. One Scammer went to Costco in St. Peters and the other to Costco in South St. Louis. Within 2 minutes of each other they had each charged over $2000 (over $4,000 total). This is when the actual Chase Fraud Department picked up on it and called me. I have spoken to many people about this. Everyone says they would have probably fallen for it as well. In fact, when the real Chase called me they too asked me to verify myself by a code sent to my phone. I immediately told them I would hang up and call the 800# on the back of my card. A police report has been filed with the City of St. Peters. Chase was able to provide the cell phone number used and time of each transaction. This happened only 15 minutes from my home. I hope they will follow through and find this person via Costco security footage.

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- Lima, OH, USA

Scammer's address P. O. Box 659752 San Antonio Texas 78265 9752
Country United States
Victim Location OH 45805, USA
Type of a scam COVID-19

Received an email requesting information about account that had to be updated due to COVID19. Want account information

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- Tolono, IL, USA

Scammer's phone 309-603-2001
Scammer's email [email protected]
Country United States
Victim Location IL 61880, USA
Type of a scam Credit Cards

Received a text message stating : (309-603-2001)Chasebank notice TL74. Your debit card is temporary locked. Contact the number above for support.

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Scammer's phone 707 548 5482
Scammer's address Santa Rosa, CA, USA
Type of a scam Phishing

The caller asks if you can hear them, and when you reply "yes" they take your voice and charge a payment that you cannot dispute because they have recorded your "vocal agreement to the payment" even if you were not aware of it.

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- Indianapolis, IN, USA

Country United States
Victim Location IN 46221, USA
Type of a scam Identity Theft

On November 12 around 6 PM I was sent a text that said :FRM: Chase.Bank SUBJ:ID; tbmo Verify Identity! MSG: 602 Acc FROZEN! >> http://5j87love and log in!

I know this to be a scam.

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- Shreveport, LA, USA

Scammer's phone 141-020-0514
Country United States
Victim Location LA 71118, USA
Type of a scam Credit Cards

I have been receiving text messages from the number listed above and this number (141)-010-0006 as well. Both saying the same thing, however I call the bank and they have no clue as to what or who I am. So please check into this.

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- Lexington, KY, USA

Scammer's phone ?+1 (800) 945-2000?
Country United States
Victim Location KY 40511, USA
Type of a scam Credit Cards

I was called and was told someone had tried to get into my account and it was a bank rep. They asked for my 16 digit credit card no I then asked what bank were they calling about it was the wrong bank lol they said if I needed to speak to someone press 0 I did and I was transferred to a real bank rep that was so unreal

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Scammer's phone 18004323117
Scammer's address P.O. Box 17231, Wilmington, DE 19850, USA
Type of a scam Phishing

My Mom has been deceased for over 10yrs and she received a card from Chase Card Services stating her card member Agreement was assigned to JP Morgan Chase bank as successor by merger to Chase Bank on 5/18/2019. I called and spoke to a Jason and a supervisor who asked for my mothers SSN which I refused. They would not give me any reason why they sent her a notice unless I gave them her SSN.

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- Bothell, WA, USA

Scammer's phone 2503697808
Scammer's website cut.ly
Country United States
Victim Location WA 98011, USA
Type of a scam Phishing

I got a text message wanted me to click on a link and told me that my bank account was temporarily closed. I did not click on the link instead I called the bank to verify that the text message was a scam. I am sure if I clicked on the link it would’ve wanted me to provide my account numbers which I I know better not to ever do.

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Scammer's phone 1-800-945-2000
Type of a scam Credit Cards

A. Cooper called my 87 yr old mother regarding her Chase credit card offering no interest on a new one. He asked for her birthdate, SS number and number of her credit card. Although she reads all about this or hears about this in the news she gave him her information because 1. the phone number said Chase Card Services 2. he told her the balance on her account. She asked to speak with his manager regarding this offer and he told her he was busy but would call her back. I came home from work and she told me the story not realizing that Chase would have had all this information. I called the phone number back and it does indeed go to Chase Bank. The gentleman I talked to there said yes it is their number but they cannot call out on it only people can only call in. This has been happening since December to them.

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Scammer's phone 1-800-945-2000
Type of a scam Credit Cards

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Chase Bank Reports & Reviews (34)

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