ChangeMyAddress.org Reports & Reviews

ChangeMyAddress.org Reports & Reviews (57)

Victim Location 34269
Total money lost $40
Type of a scam Moving

Deceptive site that mimics the US Postal service site. They charged $39.99 for a service that usps.com does for $1.00. I was not aware of the exorbitant charge until it showed up on my credit card. Had the cost been posted on their site, I would have realized that I was NOT on usps.com

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Victim Location 31525
Total money lost $39.95
Type of a scam Online Purchase

I was in the process of moving and needed to change my address for the postal service. I search "change of address" and clicked on the first link, thinking that it was the way to do this through the USPS website. They charged me $39.95 for this process and sent the confirmation letter to my old address (the letter had no notation of the correct new address). Since then I have realized what happened and correctly went through the process with USPS and they only charged me $1.00. USPS had no knowledge of the change I had done with the website changemyaddress.org.

Changemyaddress.org did not provide their service in anyway yet still charged for it. I would like do know what I can do to get the money refunded if possible.

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Victim Location 47909
Total money lost $79.95
Type of a scam Online Purchase

I thought I was on the USPS website and was going to be charged $1 to change my address. By the next day, I had a charge of $79.95 on my account. I had no idea it was going to be this much or it was not the USPS website. I had to file a reversal of charges with my bank. They charged my account again and I am now in the dispute process on the charge.

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Victim Location 85263
Type of a scam Moving

I thought i was on the US Postal web site for a change of address. I thought the US Postal service charged $1.00 for a change of address. No mention of cost on their web site. I received a charge on my credit card of $79.95. I called and they changed it to $40.00. I continued to object and they lowered it to $9.95. They said the additional charge was for discount on utility hook up at new home.

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- Tualatin, OR, USA

Scammer's phone 888-481-9592
Scammer's address 60 E. Rio Salado Parkway Suite 900 Tempe AZ, Tempe, AZ 85281, USA
Scammer's email [email protected]
Country United States
Victim Location OR 97062, USA
Type of a scam Online Purchase

I discovered ChangeMyAddress.org in pursuit of changing my address for an upcoming move. Towards the end of my online process, I was informed that a fee would be charged. The amount was not stated on the website. Once I submitted my debit card information, I was asked if I wanted access to add-on services, I declined them all as I knew they would come at an additional expense. I completed the process, was told it would take 10-14 days for my change of address to take effect, and that a receipt would be sent to my email address. I retrieved the receipt but couldn't locate the amount charged...so I called their customer support number. I spoke with Frank and when asked the amount that I'd been charged, I was told $59.95. Apparently, I was being charged for the exact services I clearly declined. When I told Frank that I did not request nor did I desire those services, he offered them to me for half price. Again, I firmly stated that I did not want the services. Again, Frank offered me the Nation No Call List for $9.95...AGAIN, I said NO. At this point, Frank feigns NOT being able to hear me...as if we suddenly developed a bad connection. I was not driving...I was sitting at my desk and did not move from that spot during the entire conversation. Once we were "reconnected", I told him that I was not paying any more than what USPS.com was charging which was a $1.00 (It's important to state here that I THOUGHT I was processing my change of address through a USPS endorsed 3rd person party. Once I uncovered the actual USPS.com website, I used it to process my son and daughter's change of address which clearly stated that a $1.00 fee would be accessed to verify the addresses.) Frank then told me that the final charge would be $1.95. At this point I acquiesced but QUICKLY thought better of it and cancelled the entire order. I was then given a confirmation number to confirm the refund transaction and told that an email would be sent for further confirmation. I received TWO email refund confirmations...one for $1.95 and another for 58...that's it...the number 58. No cents or dollars indicated...JUST 58. I then called customer service back and spoke with Megan. When I requested another refund confirmation that clearly stated a refund $58.00 NOT just the number 58, Megan told me that as it was a computer generated document another could not be sent. How convenient. I then told her that Change My Address needs to address the protocols because they're shady at best. At this point, she told me to have a nice day. I told I would AFTER I reported them to the ScamPulse.com.

I called my bank IMMEDIATELY and was told that there was a pending amount of $1.95 to be posted to my account. I haven't lost any money YET but no credits have been posted to my account by Change My Address thus far. As a precaution, I had the debit card I used cancelled as I now feel VERY vulnerable and at the whim of this company's shenanigans. This company DEFINITELY needs a CLOSE LOOK because they're business practices are CLEARLY LACKING in integrity and have the GREAT potential to dupe others with their DECEPTIVE ways. In closing, I will NEVER use this company again and will encourage others to do the same as well.

Useful

Scammer's phone 1-844-573-7308
Scammer's website Changemyaddress.org
Total money lost $59.95
Type of a scam Online Purchase

My roommate and I went online to change our address; as now everything can be done online. She was informed there would be a fee of 59.95. I called and asked them to explain the fee charges to me! She informed us that it was to put us on the do not call registery, hook up for utilities at the residence, junk mail elimination, and for coupons. We do not have a land line. We constantly receive junk mail and soliciting phone calls every day! I have excellent credit and all hook up fees were waived for me, so no one hooked up my thing for us from this company. We called today Oct. 24, 2017 and demanded a refund or further action will be taken. We will proceed with an attorney! Operator informed us she would give a full refund and a confirmation number was sent! It should never cost anyone sixty dollars for a change of address!!!

Useful

- Benton, AR, USA

Scammer's phone 888-481-9592
Scammer's address 60 E Rio Salado Parkway Suite 900, Tempe, AZ 85281, USA
Country United States
Victim Location AR 72015, USA
Total money lost $60
Type of a scam Moving

I googled USPS and changing my address. I was immediately sent to this site, thinking it was the USPS. I was never informed of the fee for changing my address or that there would be additional charges for less junk mail or putting my name on the national no call list. 4 days later I was charged $60 by this company. When I called them to complain, they immediately offered to refund all but $10 of my money. This is a scam. It should be illegal for a company to do this. Now I have to call the bank and make sure they don't process any other charges on my card.

Useful

- Medford, MA, USA

Scammer's phone 888-481-9592
Scammer's address 60 E Rio Salado Pkwy ste 900, Tempe, AZ 85281, USA
Scammer's email [email protected]
Country United States
Victim Location MA 02155, USA
Type of a scam Online Purchase

Like many others, I googled change my address looking for the official U.S. Postal Service change of address website while under the hurry and stress of moving. Changemyaddress.org, came up near the top of the search results that looked very much like the official USPS site. I was deceived into thinking the site was official, it is designed just like the official site and asks the same types of questions. As others who have moved know, the official USPS site asks whether you would like coupons or to share your new address with businesses or services which you can decline. The typical charge for the USPS service is $1. Changemyaddress.org has unreadable text hidden on the site somewhere saying that the charge for their service is $59.95. I received no email confirmation about their service or charge. Several days later, I noticed the amount charged on my bank statement and realized I had been deceived after a quick internet search of the company. I called and had to ask several times for a refund while the receptionist read a form response and successively reduced the charges to $1.95. They have obviously received many calls of this nature. They try to justify the deception by saying they provide the service of putting your name on the do not call list (which I'm already on and was not mentioned clearly on the site), along with sending your move information to advertisers ( I did not select any of these options on their site).

This is an intentional con preying on people who are dealing with many things while moving. I urge anyone who has been tricked to call them for a refund, then change your payment card number because this company should not be trusted, then file a complaint with the BBB, then write to a local newspaper in the form of a letter to the editor to inform your community about the scam.

Useful

- Panama City Beach, FL, USA

Scammer's email [email protected]
Country United States
Victim Location FL 32413, USA
Total money lost $59.95
Type of a scam Moving

Charged $59.95 to change mailing address. USPS charges $1. Their website site is designed to look just like USPS

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- Lewis Center, OH, USA

Scammer's phone 800-766-3529
Scammer's address Easy Address Change Services LLC 2550 W. Union Hills Drive Suite 350 Phoenix, Phoenix, AZ 85027, USA
Scammer's email [email protected] via sendgrid.net
Country United States
Victim Location OH 43035, USA
Total money lost $59.95
Type of a scam Moving

I did a google search to change my address and chose the first thing that popped up. Admittedly, being exhausted from the stress of packing and moving, I did not read all the disclaimers and notices. The page is very official looking and the fact that these bogus companies can even exist is crazy. It never crossed my mind that it WOULDN'T be run by USPS. I only suspected something was amiss after I saw the $59.95 charge on my checking account. Since it is a holiday weekend, I will be contacting this so called company on Monday morning.

I received a confirmation email from them on April 5, 2017 and my account was charged on April 10, 2017. Nowhere in the confirmation email does it mention a charge of $59.95.

Useful

Scammer's phone 18884819592
Scammer's address 60 E Rio Salado Parkway, Suite 900, Tempe, Arizona, 85281, Tempe, AZ 85281, USA
Scammer's email [email protected]
Victim Location TN 37148, USA
Total money lost $59.95
Type of a scam Moving

I was looking to make sure my address was current and went to the first site and I have changed my address o line before so I thought nothing of it when they asked for my card information and little did I know they were gonna charge me $59.95 to change my address. I have called the customer service number multiple times but all I get is ringing and then the line drops and the call ends. They said they'd offer a full refund but they won't answer the call.

Useful

- Cincinnati, OH, USA

Scammer's website changemyaddress.org
Scammer's address 60 E Rio Salado Parkway, Suite 900, Tempe, Arizona, 85281, Tempe, AZ 85281, USA
Scammer's email [email protected]
Country United States
Victim Location OH 45206, USA
Total money lost $60
Type of a scam Online Purchase

Want to change my address so this website is the first thing popped up when you type change my address on google. Use Postal service and such to make it look legit. It doesn't tell you how much they are charging you while you are putting your info in. It doesn't show anywhere until it gets charged and shows up on your statement. It charges your 60 for a simple task. It could be legal but it is completely taking advantage of people. This is crap.

Useful

Scammer's website changemyaddress.org
Scammer's address AZ, USA
Victim Location SC 29009, USA
Total money lost $49.95
Type of a scam Online Purchase

If you search for the USPS change of address website on a search engine, the https://changemyaddress.org website comes up and it looks and feels just like the usps site due to the color and style they have utilized. You are scammed into entering all your information and no where does it state that they are not affiliated with USPS and that they charge almost $50 for a service that you could get for free if you go into an USPS or use the USPS online system for just $1. Once you receive the confirmation email, you realize that you have been scammed into paying for a service - they don't even show how much they are going to charge until you check your bank account.

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Scammer's address AZ, USA
Victim Location FL 33778, USA
Total money lost $49.95
Type of a scam Moving

They have their website set up as an add when one is searching for usps.com to change your address. User can inadvertently enter all of their info on their site and are charged $49.95, with no notice of the charge!!! USPS charges $1.00. I had to cancel my credit card and file a claim. When I called the company they were very rude and said I SHOULD PAY MORE ATTENTION WHEN USING MY COMPUTER.

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Scammer's address 60 e rio saldo ste 900, Tempe, AZ 85281, USA
Scammer's email changemyaddress.org
Victim Location OR 97224, USA
Total money lost $49.95
Type of a scam Moving

This website looks and acts like it is part of the united states postal service. When you are applying for a official change of address on the offical usps they ask for your card information to verify proper identification. Thats what i thought i was doing, until i received a $49.95 usd charge on my account. This company is acting like they are the USPS handiling change of address procedures when they are not.

Then i found the information on this company, contacted them and was told i was screwed pretty much. they did not offer refund and when i called the phone was answered like it was not a place of business but a personal number

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- Superior, WI, USA

Scammer's email [email protected]
Country United States
Victim Location WI 54880, USA
Total money lost $44.95
Type of a scam Other

Changed address online. They deducted 44.95 from my checking account. My mail totally stopped prior to the requested date. The postal service I complained to stated this company is not associated with USPS and is a scam. I am missing first class mail for the last week that was undeliverable.

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- Grand Terrace, CA, USA

Country United States
Victim Location CA 92313, USA
Total money lost $39.95
Type of a scam Online Purchase

The Web site Change My Address screwed me over for $39.95 I was under the assumption that it was the usps. Be very careful when changing your address online.

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